Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes I do, I have l have liability insurance. I feel this is very important for both myself and my clients.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I am very artistic and love makeup. So this together my my love of being organised really make this the best job for me.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

I had a bride last year who had broken out in eczema after we had done her trial for her wedding. She wanted traditional makeup but after seeing her skin and how upset she was on the day I organised to use airbrush makeup on her. It allows me not to touch or further irritate her skin.

Question 4

What do you like most about your job?

Accepted Answer

I love being part of the brides special day and I think it is an honour. To see a bride leaving looking beautifull is amazing.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Ask for what you want. Be as specific as possible. Ask the artist what their experience is. Ask to see pictures of past work.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

What training have I had? Trained at Elite Makeup Accademy.  What dates am I available? I am flexible.  Do I have experience? Yes I do. I am a new business but have been doing makeup for years.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I am always punctual (in every situation) and am very reliable, which is very important on this special occasion. I am trustworthy and all your information is confidential.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

I have excellent attention to detail and am skilled in the application of makeup. My aim is to make your day as enjoyable as possible.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

I think it is best for the bride to have a trial of her makeup so we can discuss everything in detail. This will ensure a smooth day and the final look to be exactly what the client wished.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Ensure your skin is clean, have a good idea of the look you are after (maybe supply pictures) and know the date and time of the occasion.

Question 11

What makes your pricing competitive?

Accepted Answer

I quote individually for each party to ensure that not only is my client getting the best look possible for thier special day but that I am supplying value for money.

Question 12

How do you normally charge for your service?

Accepted Answer

Please contact me for a quote for your individual needs. Payment to be made by cash on the day or EFT prior.

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

I specialise in Bridal and Special occaion makeup, supplying a mobile service that covers all areas of the Melbourne metro area.

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I trained at Elite Makeup Accademy (Melbourne) and have gained further experience working with bridal parties. I use only high quality makeup.

Made Up By Kate

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