Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are fully insured business and already verified by Oneflare, We take pride to provide quality work to our clients and customer service is our top priority.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I'm looking for an opportunity where I can put my Accounting and Tax abilities to work for a mission I'm passionate about.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

We had a client whose tax returns were outstanding from number of years with imposed penalty in their account and got a warning letter from ATO. We helped them out to organise their data and managed to file their Tax returns before the deadline. We also managed to get their penalties waived by ATO.

Question 4

What do you like most about your job?

Accepted Answer

I like to brainstorm and think out of the box for my concepts. My job can be very challenging at times, but then again, it pushes me and my senses to full potential.” “I like the 'work hard, play hard'.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Ask for a Tax Agent Number Check adequate skills and qualifications by the agent Should have good references Competitive fees with no hidden charges

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

What deduction can I claim to reduce my taxes? Can I claim my computer as a tax deduction? Do I need to every single receipt of my expense? Why do I need proper records or a bookkeeper? Should I making tax deductible superannuation contributions?

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Backed by many years of experience and adequate skills and relationships built by good reputation, we strive to give our customers, honest and the best deal possible.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

We aren’t just number crunchers like any other Tax accountants, but we believe in providing value added services to our clients. MAHZ proudly offers a highly focused and personalised tax and accounting service as well as strategic business advice. We have been recognised both by our peers and clients

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Outstanding Tax obligations with amount of worked involved in order to provide a competitive quote. Organised data surely reduces the number of work hours hence the quote.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

-Try to organise the data in excel format/PDF format rather than in handwritten notes in a diary or so. - Keep all the invoices handy and provide all the relevant information to your accountant on time - Engage with your accountant to give him/her the fair idea of your operation.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We already provide a very competitive price to our clients as compare to other Accountants however we are happy to discuss the pricing with our clients.

Question 12

What makes your pricing competitive?

Accepted Answer

We are a small firm and like to keep our costs minimum and so on like to pass on these cost benefit to our clients. We request our clients to give us the information in more organised way so we do not have to spend more time in organising the data hence finishing the job in less time.

Question 13

How do you normally charge for your service?

Accepted Answer

We normally charge customers by the project outlining the breakdown of the cost. We like to be upfront with our fees structure with the client.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Specialised in small business .i.e. Medical Practitioners, Information Technology, Pharmacy, Property Investments, Construction industry, Securities, Source riding Industry including taxis,Uber,OLA, Hire Car),Security, Cleaning supplies etc....

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

-Accumulated almost 15 Year extensive experience in Accounting, finance and Tax field  -CPA qualified -Masters In Commerce -CTA Foundation - Xero Certified Advisor

MAHZ Tax & Accounting Services Verified Business

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