GregVerifiedLast edited Dec 4, 2017
Lachlan Main at Main Lawyers has recently completed 2 jobs for us both with excellent results. His attention to detail and his constant updates through the process has kept us well informed and in both cases exceeded our expected outcomes.
Frequently Asked Questions
Why should a customer hire you over another service provider?
We are a law firm that guarantees honest, no nonsense, personalised attention from an experienced Principal Lawyer who is passionate about ensuring your rights are upheld and you are fairly compensated?
What experience, skills, qualifications or training do you have to make you the right person for the job?
We are a smaller law firm who will not allocate your case to junior staff like some larger law firms do. Lachlan is the owner, founder and Principal of the firm who intends to handle your case personally. We promise you continuity of service with our most senior Lawyer and the best results possible.
Is there a particular aspect of your trade or industry that you specialise in?
1. Superannuation and Life Insurance Claims:
a. Total and permanent disability.
b. Income Protection.
2. Personal Injuries including:
a. WorkCover claims.
b. Motor vehicle claims.
c. Public Liability claims.
d. Medical Negligence Claims.
3. General Insurance including:
a. Flood claims.
How do you normally charge for your service?
It depends upon the type of matter.
In Superannuation and Life insurance matters, I charge a fixed fee for the claims part of the matter. If the matter later becomes litigated (in Court), I would charge on a time-basis.
In Personal Injury and other matters, I charge on a time-basis.
What makes your pricing competitive?
I have a modest office, limited overheads and staffing costs which enables me to charge below the industry average for a Principal lawyer with my years of experience.
Are there any special offers you would like to offer to Oneflare customers?
I am prepared to offer a 10% discount off the finalised invoice in your matter to all Oneflare customers. This includes both fixed-fee client agreements and time-basis client agreements.
How can a customer save money before you start the work? Please give 3 tips
1. Keep good records and provide these to us at the beginning, including doctors reports, any WorkCover documentation and any medical invoices.
2. In Personal Injury cases, please have photographs of the incident site.
3. Keep records of all expenses (Doctors and medication) and any Care provided.
What are the typical things that you need to know before you can provide a quote to a customer?
1. What type of matter it is?
2. How the injuries were sustained and what injuries?
3. The extent of the damage suffered to the person (ie time off work, extent of injuries, out of pocket expenses).
In Superannuation and Life insurance cases it depends upon the insurance amount.
Are you an insured business and do you guarantee your work?
Main Lawyers is insured (as all legal professional firms are required to). Main Lawyers also has its liability limited by a scheme approved under professional standards legislation.
What makes you the most reliable and trustworthy person for the job?
I am the principal and founder of the firm and will handle your matter from the start to the finish. This means I am reliable and am personally committed to getting the best result for my clients.
I am a Lawyer you can trust. I will work hard to get you the most compensation possible. I hope to prove this to you.
What questions do customers commonly ask and how would you answer them?
How long will my matter take to resolve?
Usually between 9 - 18 months depending upon a number of factors.
Does the other side pay any of my legal costs?
In some personal injury matters and some litigated insurance matters, the other side may pay a proportion of your legal costs.
What questions should a customer ask to hire the right service professional?
What are the likely timeframes in this matter and which doctors will I need to see?
Will you make home visits if I am not able to attend the office for meetings?
Do you act No Win No Fee? Is the first consultation free?
What do you like most about your job?
Meeting new and different people with varied life experiences and I am passionate about getting the best outcomes for injured people. I enjoy being able to assist people recover from a terrible event that has happened and move on in their life.
Do you have a favourite customer story you would like to share?
I acted for a man with a severe back injury in a TPD case. In his words "he would have given his left testicle to go back to work". The Fund offered nothing until about one week from trial. He ended up receiving the full insurance amount and about 90% of our legal costs paid for by the other side.
How did you decide to get into your line of work?
I have always been drawn towards the underdog. I have only acted for injured people (never the insurers). I have always liked to argue and enjoyed Court work.