Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are currently insured for combined malpractice, public and products liability and we have a strong commitment to customer satisfaction.

Question 2

What do you like most about your job?

Accepted Answer

Being able to make a difference to someone's day through the magic of touch and sharing our profits with worthwhile charities.

Question 3

Why should a customer hire you over another service provider?

Accepted Answer

$5 from each booking goes to one of three local charities and the customer gets to choose which one they'll support. Our prices are competitive.

Question 4

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We'd like to know which massage style they require, as well as the massage duration and appointment time. If it's a corporate mobile job, we require the location of the job and pre-payment.

Question 5

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

We offer a pensioner discount Mon-Fri between 9 am and 5 pm. You can purchase a yearly $30 membership with us to receive 10% off all massage, gift certificates and corporate/group bookings.

Question 6

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

If you are a card holding pensioner, we only charge $60 an hour from Monday to Friday between 9 am and 5 pm.

Question 7

What makes your pricing competitive?

Accepted Answer

Our Feel-Good members receive 10% off all mobile massage, gift certificate purchases and corporate & group bookings. Combine membership with a Health Insurance claim on remedial massage and you have an unbeatable price.

Question 8

How do you normally charge for your service?

Accepted Answer

Our customers enjoy the convenience of Eftpos and HICAPS instant claiming. We do take cash if it's the correct amount as there is no cash kept on the premises.

Question 9

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We offer a range of massage styles to suit including Remedial, Swedish, Sports, Deep Tissue, Aromatherapy, Pregnancy and Polynesian Lomi Lomi.

Question 10

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I'm an active member of Massage and Myotherapy Australia. I have industry relevant insurance and ten years experience in body work.

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