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Mates Rates Delivery & Removals

(3)

Completed 1 job on Oneflare

ABN

39 706 230 620

Business contact details

Address:3/42 Sydenham Road , Brookvale, NSW

Website:http://www.matesratesremovals.com

Business description

We charge $110 per hour for two men and a truck. No extra hidden charges, no call-out fee! The time starts when we arrive at your house and stops when we finish the job. You pay only for the time you use in 15 minutes blocks (min. 2 hours). WE ARE COMMITED TO QUALITY All our removalist staff are put through a comprehensive training program by one of our company executives to ensure the highest level of standards and procedures. We take pride in our work and treat your belongings as we would treat our own. We only use our own workers we do not subcontract our work to other removalists to ensure the quality we are committed to. Customer satisfaction is our primary goal. We wrap all your items with removal blankets to ensure safe transportation. We have special removalist equipment to move those awkward and heavy items safely. Please take the time to read our feedback. WE ARE FULLY INSURED Our insurance policy has the highest cover that includes loading and unloading even in your home (beware of companies only offering transit insurance that simply covers your belongings while in transit on the truck). We also have an additional public liability insurance and our staff are covered by workers compensation insurance. And this is all included in our price. WE ENJOY WHAT WE DO You will find our staff polite, extremely helpful and always happy to work. Every removal is different and our staff are not only strong but they have the ability to think logically to solve any problems that may arise. - We carry tools to dismantle and reassemble furniture. - We can take off doors or do balcony lifts if needed. STORAGE We have very competitive storage rates with secure facilities around Sydney to suit your location from only $100/month. We provide removalist blankets for free to cover your furniture in the storage. BOXES We have a range of box packages to suit every removal with free delivery and pickup. Our boxes are made of heavy duty industrial plastics with secure lids and zip ties for your security. Our packages including free delivery and pick-up start from $110 giving you - 20 x 50 Liter Boxes - 10x 73 Liter Boxes - 1 x Moving Dollie - Zip ties to secure your boxes - Sticky labels for contents descriptions - Black marker pen MATES RATES DELIVERY We move a fridge, a couch or a whole house...

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Reviews (3)

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    Michael K

    Oneflare review

    02 Jul 2013

    I called these guys to pick up a couch that bought. They were cheaper than the shops delivery service and deliver straight away. I will be calling next time I need something moved.
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    Gabor

    Oneflare review

    08 May 2013

    They quoted a great price and stuck to it. They were on time and new what they were doing. They packed everything in so well like a tetrus game. I would recommend these guys to anyone.
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    Ivett

    Oneflare review

    01 May 2013

    Thank You! You guys were just great! Friendly, fast, efficient. You looked after our furniture and saved us money. I would not hesitate to recommend you to all my friends and anyone else. Well done!

Frequently asked questions

  • Are you an insured business and do you guarantee your work?

    Mates Rates Delivery is fully insured with removalist insurance we also have extensive public liability insurance. We guarantee all our work to the highest standards.

  • What questions do customers commonly ask and how would you answer them?

    Our customer's most frequent question is 'do you charge any extra fees?' No we don't charge any extras. • NO back to base fee • NO fuel levy • NO travel time fees • NO weekend extra fee • NO stairs fee

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