Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

MEN ON WHEELS REMOVALS is an insured business and we are committed and guarantee customer satisfaction. If you are not happy give us a chance to sure that you are.

Question 2

How did you decide to get into your line of work?

Accepted Answer

MEN ON WHEELS REMOVALS saw a major hole the market for a company that puts the customers needs first and was determined to do whatever it took to have a happy customer at the end of the job. Once we saw this, we then set about creating a business that would deliver precisely that.

Question 3

What do you like most about your job?

Accepted Answer

MEN ON WHEELS REMOVALS love to see the happiness and gratitude that comes from our customers at the end of the job :)

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

1) What do previous customers say? 2) What is the businesses Google, Facebook and Oneflare rating? 3) Is this company insured?

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Is Men on Wheels Removals and insured business? They sure are. How experienced is the Men on Wheels Removals team? Our key operatives have almost 20 years combined experience. Why is Men on Wheels Removals so fast on the job? Our crew are experienced, young, fit and enthusiastic.

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

The customers of MEN ON WHEELS REMOVALS say it all. Read our reviews and you will know that we are the most trustworthy and reliable business in our industry. Google, Facebook and Oneflare reviews all tell the same story.

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

REMEMBER when you use MEN ON WHEELS you are adding to your project team. We see ourselves as part of your crew, here to help, adding experience and expertise ensuring that your move happens in the easiest possible way. Using MEN ON WHEELS is an investment, delivering peace of mind and confidences.

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

MEN ON WHEELS REMOVALS appreciate information that help understand what the access at both ends is like. An accurate list of all pieces that need to be moved is essential, "hiding" items just means drama during the job an especially when it comes to the bill.

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

MEN ON WHEELS REMOVAL TIPS 1) Be organised at both ends of your move to avoid waiting fees. 2) Box up all the small things making them stackable. 3) Use your own vehicle to move the small loose things.

Question 10

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

MEN ON WHEELS REMOVALS offer a free onsite inspection for any properties within 50 kilometres of their base at Ettalong Beach.

Question 11

What makes your pricing competitive?

Accepted Answer

MEN ON WHEELS REMOVALS are price competitive not because of their rate but due to their work ethic and commitment to efficient work practices.

Question 12

How do you normally charge for your service?

Accepted Answer

MEN ON WHEELS REMOVALS prefer to charge a flat fee however, moving can become complicated and it may be a little grey on exactly what is required, in those cases we would prefer to work on an hourly rate bases. In some instances we can offer a combination of both.

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

MEN ON WHEELS REMOVALS are at the fore is the relocation of domestic and commercial furnishings. Our customer focused approach to removals is also where we separate ourselves from the pack. It is easy to say that you are customer focused, only your actions can prove it. Read our reviews.

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We are specialist in the removals industry. Our removals crew and professional administrative support team have been handpicked from the industry, which means they bring relevant knowledge and industry experience. Everyone at Men on Wheels is an industry leader in their particular role.

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