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Merit Cleaning Verified Business

(492)

Completed 703 jobs on Oneflare

ABN

60 129 167 559

Rating summary

4.7
Star0Star0Star0Star0Star

Total average rating based on reviews from Oneflare and 3 other platforms

Business contact details

Mobile:0402 87...
Landline:1300 06...

Address:Botany, NSW

Website:http://meritcleaning.com.au

Year founded:2008

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Opening hours

Tuesday:

8:00 AM – 7:00 PM

Wednesday:

8:00 AM – 7:00 PM

Thursday:

8:00 AM – 7:00 PM

Friday:

8:00 AM – 7:00 PM

Saturday:

8:00 AM – 7:00 PM

Sunday:

8:00 AM – 7:00 PM

Monday:

8:00 AM – 7:00 PM
SuccessOpen public holidays

Business description

It can be easy to find a cheap cleaning service, but it’s really hard to find good cleaners. We offer an amazing home and commercial cleaning service at Merit, specialising in ongoing cleaning. We are professionally trained cleaners who take the time to do things right and clean your home, office or strata building properly. Our team is covered by comprehensive public and products liability insurance, are police checked and offer secure key access while you’re out so you can relax with peace of mind while we clean your home or workplace for you. We’ll provide all the equipment and chemicals needed to get the job done so you don’t have to. Clients choose us because we are operated by locals with great communication skills. Our satisfaction guarantee ensures we’ll fix anything ever missed asap. To ensure you get a great clean every time we follow a quality control checklist, we guarantee it or it’s redone. We also have no contracts so it’s easy to stay with as long as you need us. Our philosophy has always been to treat the properties we look after “as if they were our own” which has been the key to our success. We work closely with you to ensure the best possible outcome. Given the opportunity, we would greatly appreciate the chance to work with you and demonstrate our high level of quality service which our clients enjoy. We look forward to offering you a reliable, cost effective and dependable service.

Accepted payment methods

AmericanExpress

American Express

Direct Deposit

Direct deposit

MasterCard Logo

Mastercard

VISA

Visa

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Qualifications

To meet our high standards, all verified business qualifications have been reviewed by Oneflare.

  • ABN

    ABN - 60129167559

  • Insurance

    Public Liability Insurance

    Success

    Verified

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Reviews (724)

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    Google G

    Jane G

    Google review

    04 Jul 2022

    Tom and his team keep our office looking clean, tidy and professional. He is quick to respond to any requests and accommodates any extra little jobs we ask of him.
    Merit Cleaning
    replied

    07 Jul 2022

    Thank you very much for the review Jane, the team really appreciates it and we're glad your office is kept in good shape.
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    Rosemary C

    Google review

    21 Jun 2022

    They do exactly what they say they will do and they do it well! The office has never looked so good.
    Merit Cleaning
    replied

    22 Jun 2022

    Thanks for the review Rose, the team really appreciates it and we're happy to have improved your working space.
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    Henry F

    Google review

    11 Apr 2022

    Emma and her Assistant charge $75/hr each and never arrive at the same agreed time. She displays a contemptuous attitude, doesn’t want to empty the kitchen bin or Study bin and refuses to sweep outside. If this is in line with your expectations…then ask for Emma at Merit Cleaning
    Merit Cleaning
    replied

    20 May 2022

    Thanks for your feedback Henry. Seems like a clash of personalities and expectations. We don't charge by the hour and outside items aren't on our checklist or quotation. We also can't promise exact arrival times and always need a min. 2 hour arrival gap to arrive. Seems Emma hasn't explained these things and managed your expectations well enough as a result. We'll be reviewing this with Emma and if you ever had any issues you couldn't resolve with her, you could always contact the office within 24hours of the service.
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    Blaise B

    Verified Oneflare review

    04 Mar 2022

    Success

    Verified

    Job Type: Home Cleaning

    Location: Bellevue Hill, NSW

    Reliable, trustworthy service. Our cleaner, Leon, is always pleasant and does a great job.
    Merit Cleaning
    replied

    23 Mar 2022

    Thanks for your review Blaise, Leon really appreciates it and it's good to hear he is providing a great service.
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    Endeavour P

    Google review

    15 Feb 2022

    Endeavour P left a 1 star review for Merit Cleaning

    Merit Cleaning
    replied

    20 May 2022

    We understand this relates to a late fee which applied to an over due account. As this was within the our T+Cs, we don't recognise this as constructive feedback.
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Portfolio (5)

Frequently asked questions

  • Are you an insured business and do you guarantee your work?

    Merit Cleaning is an office, commercial and domestic residential cleaning business who have been providing detailed cleaning services to local homes and companies for the last decade. We are owner operators who are fully covered by comprehensive public liability. We 100% satisfaction guarantee our work or it's redone!

  • How did you decide to get into your line of work?

    As the director, i come from a history of recruiting and training. By chance i made my way into the cleaning industry. With my previous skills of finding and training the right people, combined with our passion for customer service, clients can now experience this in our amazing cleaning service.

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Unique selling points

  • Right Arrow

    * Highly rated * Highly trusted

  • Right Arrow

    * Fully insured * Police checked

  • Right Arrow

    * Professionally trained cleaners * In your local area

  • Right Arrow

    * Ongoing cleaning without any contracts * Free onsite quotations

  • Right Arrow

    * All equipment and supplies included * Key access while you are out

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