Completed 703 jobs on Oneflare
Total average rating based on reviews from Oneflare and 3 other platforms
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04 Jul 2022Tom and his team keep our office looking clean, tidy and professional. He is quick to respond to any requests and accommodates any extra little jobs we ask of him.
07 Jul 2022Thank you very much for the review Jane, the team really appreciates it and we're glad your office is kept in good shape.
21 Jun 2022They do exactly what they say they will do and they do it well! The office has never looked so good.
22 Jun 2022Thanks for the review Rose, the team really appreciates it and we're happy to have improved your working space.
11 Apr 2022Emma and her Assistant charge $75/hr each and never arrive at the same agreed time. She displays a contemptuous attitude, doesn’t want to empty the kitchen bin or Study bin and refuses to sweep outside. If this is in line with your expectations…then ask for Emma at Merit Cleaning
20 May 2022Thanks for your feedback Henry. Seems like a clash of personalities and expectations. We don't charge by the hour and outside items aren't on our checklist or quotation. We also can't promise exact arrival times and always need a min. 2 hour arrival gap to arrive. Seems Emma hasn't explained these things and managed your expectations well enough as a result. We'll be reviewing this with Emma and if you ever had any issues you couldn't resolve with her, you could always contact the office within 24hours of the service.
Verified Oneflare review
04 Mar 2022
Job Type: Home Cleaning
Location: Bellevue Hill, NSWReliable, trustworthy service. Our cleaner, Leon, is always pleasant and does a great job.
23 Mar 2022Thanks for your review Blaise, Leon really appreciates it and it's good to hear he is providing a great service.
15 Feb 2022
Endeavour P left a 1 star review for Merit Cleaning
20 May 2022We understand this relates to a late fee which applied to an over due account. As this was within the our T+Cs, we don't recognise this as constructive feedback.
Frequently asked questions
Are you an insured business and do you guarantee your work?
Merit Cleaning is an office, commercial and domestic residential cleaning business who have been providing detailed cleaning services to local homes and companies for the last decade. We are owner operators who are fully covered by comprehensive public liability. We 100% satisfaction guarantee our work or it's redone!
How did you decide to get into your line of work?
As the director, i come from a history of recruiting and training. By chance i made my way into the cleaning industry. With my previous skills of finding and training the right people, combined with our passion for customer service, clients can now experience this in our amazing cleaning service.
Unique selling points
* Highly rated * Highly trusted
* Fully insured * Police checked
* Professionally trained cleaners * In your local area
* Ongoing cleaning without any contracts * Free onsite quotations
* All equipment and supplies included * Key access while you are out
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