Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we are. We are insured and have a the badge to confirm so. We offer a competitive price for a high standard of service.

Question 2

How did you decide to get into your line of work?

Accepted Answer

It was part time to coincide with my studying, but by the time i finished studying my courses i realized how much i enjoyed the industry and i've never looked back.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

We have many different memorable customers and stories we could share. But there is always the possibility that you could take the title of our favourite customer!

Question 4

What do you like most about your job?

Accepted Answer

Helping remove some of the stress caused from the day of moving, the physical aspect and fitness of the job, the diversity of being in different locations each day, seeing in to a variety of peoples homes of all shapes and sizes.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

What do you charge per hour? Where are you based? Are you insured? Do you have boxes and packaging materials?

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

How do you transport artwork? We wrap them up safely and individually within your home before we take them out of your home. Can you take my TV? Yes we can, we do a speciality wrap around your TV beforehand to ensure maximum protection.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We have been in the industry for 12 years, thats 12 years of customer service and thousands of individual moves. Methodical Moves only employs people we know and trust. We run a tight ship.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Welcome to Methodical Moves, Sydney's high end furniture removals service.  We have over 12 years industry experience and are Australian owned and run. We specialize in residential moves, commercial relocations and modular storage.  ​At Methodical Moves, we take pride in caring for your possessions. Which is why we prefer the approach of wrapping up your furniture within your household. Unlike other companies, who usually do the wrapping (if at all) inside their truck. It creates the extra chance of risk and damages. We choose to eliminate those odds, by ensuring maximum safety and protection at all times.  Providing over a decade of moving experiences, we bring the expertise of relocations from not only Australia but also the United Kingdom and Europe. Some of our background includes: international moves, fine art and antique handling for companies such as Bonham's, Sotheby's and Harrod's as well as catering for some of London's higher market.  We promise you a moving experience.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Collection and delivery address, type of dwelling, number of bedrooms, list of contents to be moved, what is the access like, if there are items in garage or storage.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1. Be organized! Have everything ready to go and packed in boxes for the day of your move. 2. Disassemble your beds 3. Cull and throw out unwanted possessions before the actual move not after. Otherwise you will be paying us to move things you will be throwing out!

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Free box delivery service for any clients booking with us to move. (Actual box and material prices can be found on our website)

Question 12

What makes your pricing competitive?

Accepted Answer

With removals being such an unregulated industry and there being so many different companies it can be hard to know who to pick. Usually if something is too cheap it is for a reason, as you generally get what you pay for.

Question 13

How do you normally charge for your service?

Accepted Answer

We charge per hour or by fixed price which is available on request. Payment is due at job completion. We accept Cash, Credit or Debit Card or Bank Transfer.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Residential Moves, Commercial Relocations, Modular Storage, Fine Art, Prepacking Services, Unpacking, Packaging Materials, Interstate, Single Items, Deliveries, Decluttering, Dissasembly, Reassembly

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

12 years industry experience in several different countries.  Services include: Residential Moves, Commercial Relocations, Modular Storage, Fine Art, Prepacking Services, Packaging Materials, Interstate and more.

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