Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

YES WE ARE HAVE PUBLIC LIABILITY INS UPTO $10,000,000 ALSO ALL OUR WORKERS HAVE POLICE AND WORKING WITH CHILDREN CHECKS.

Question 2

What do you like most about your job?

Accepted Answer

WE LOVE THE WORK AND COMMUNICATING WITH OUR CUSTOMERS. WE HAVE PRIDE IN OUR WORK THAN WE CAN MAKE A DIFFERENCE

Question 3

What questions do customers commonly ask and how would you answer them?

Accepted Answer

What is the difference between carpet steam cleaning and carpet dry cleaning? Steam cleaning is a deeper, more penetrating cleaning method. It is very effective with heavily soiled carpets. It uses carpet shampoo and water to extract dirt from your carpets and is completely safe for humans ,pets

Question 4

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

WE TREAT YOU LIKE WE WOULD BE TREATED. THE GIVE YOU A TIME NORMALLY WITH A HALF HOUR TIME FRAME 9 TO 9.30 OR 3 TO 3.30 ECT AND WE WILL BE THERE. HOW EVER THINGS CAN HAPPEN TRAFFIC JOB TAKES LONGER . IN  THAT CASE WE WILL AWAY CALL YOU NO EXCEPTIONS.

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

WE WILL GUARANTEE OUR WORK , VERY RELIABLE,WE OFTEN GET STAINES THAT OTHERS HAVEN,T. MOST WE HAVE A EXCLUSIVE OFFER A $25 TRY BEFORE YOU BUY (CONDITIONS APPLY)

Question 6

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

WE HAVE A 2 ROOM PENSIONER PRICE PENRITH AND BLACKTOWN AREA ONLY $50.00 OR 4 FOR $70 (CONDITIONS APPLY) OR 2 CHAIRS FOR $40 WITH CARPET.

Question 7

How do you normally charge for your service?

Accepted Answer

WE HAVE A MINIMUM CHARGE $60 TO $95 DEPENDING ON ACCESS. HOUSES AND TOWNHOUSES $60 TO $70. FLATS SOMETIMES UP TO $95 (WHICH WILL INCLUDE FIRST 2 OR 3 ROOMS) ALSO WE HAVE A TRY BEFORE YOU BUY OFFER $25 IF IN THE PAST YOU HAVE A BAD EXPERIENCE OR YOU HAVE HEAVILY SOILED CARPET  WE DO A DEMO CLEAN .

Question 8

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

ALL TYPES OF CARPET STEAM CLEANING ESPECIALLY DOMESTIC, COMMERCIAL. MOST TYPES OF CARPET NYLON,POLYPROPYLENE, WOOL ECT. ALSO ALL UPHOLSTERY (LOUNGES DINNING CHAIRS, CAR SEATS. ALSO WE CLEAN MATTRESSES, PILLOWS AND TREAT FOR DUST MITES.

Question 9

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

HAVE 20 YEARS EXP  (INSTITUTE OF INSPECTION AND RESTORATION CERTIFICATION IN CARPET CLEANING AND WATER DAMAGE AND RESTORATION ALSO UPHOLSTERY) ALSO 15 YEARS EXP IN CARPET CLEAN SCHOOLS TAFE AND NSW GOVERNMENT OFFICES.

Metwest Carpet Care & Cleaning

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