Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

I have a very strong personal commitment and dedication to ethical values, standards of operation, best practice principles and customer-focused strategies. I completely guarantee all my work and aim to provide a professional design service at all times.

Question 2

Why should a customer hire you over another service provider?

Accepted Answer

Professional design and print management service – upfront competitive quotes and realistic timeframes. Quality creative concepts with an honest and reliable designer.

Question 3

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

To provide the best service the client needs to know who it is they intend to reach with their communication, and how best to reach them. The designer then contributes by professionally matching content and style to the delivery platform – all based on information from the client. Also important is for the client to know who their competition is and to provide feedback detailing specific likes and dislikes that will help to direct the conceptual process.

Question 4

What makes your pricing competitive?

Accepted Answer

Pricing is not the only key issue when deciding on a design provider. I collaborate with, and assist clients, to identify project needs and create flexible solutions by providing specialist knowledge and technical expertise, identifying appropriate quality processes,  and strategically planning to ensure long-term results.

Question 5

How do you normally charge for your service?

Accepted Answer

Standard design charge is $75.00 per hour, which is charged for actual time spent conceptually devising and physically creating finished artwork. Rates are negotiable for specific tasks or clients, when deemed to be suitable.

Question 6

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

My strengths include corporate identity (design and standards), publication design, promotional graphics and displays, illustration (both traditional and digital), hand lettering and typography.

Question 7

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

25+ years as a professional designer. I have developed successful creative solutions for a wide range of printed material, promotional items, displays and exhibitions, packaging, and other visual needs. I have considerable experience and knowledge of pre-press, offset and digital printing, typographic design and layout, current marketing styles and trends, and publication design.

Michael Reilly design & illustration

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