Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are fully insured and our public liability covers us for up to $10million in damage. We still have never had to make a claim! ...We intend to keep it that way.

Question 2

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We are owner operated and our reputation is important as we have a lot of repeat business and our clients trust us. Thats why they come back.

Question 3

Why should a customer hire you over another service provider?

Accepted Answer

Our Clients are more than happy to speak for themselves! a simple google search of 'Central Coast Tree SERVICE' or 'Central Coast ARBORIST' reveals MILLBERRY TREE SERVICES as the only tree service on the coast with a 5 STAR GOOGLE RATING!

Question 4

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We simply need a site inspection. Many people offer photographs and descriptions, these are good, however, a site inspection is imperative!

Question 5

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1. Make sure you already have your council approval. 2. Make sure all your accesses (paths, driveways and yards) are clear and open. 3. check your tree for screws, wire and other metal that might damage our equipment.

Question 6

What makes your pricing competitive?

Accepted Answer

We provide a very efficient service and we own our equipment. This helps to keep the running costs down and therefore we can pass the savings on to the customer.

Question 7

How do you normally charge for your service?

Accepted Answer

We quote a price per job, almost never an hourly rate. This works well for both the client and us, as it means we have to give competitive prices to win the work (which is great for the customer) and we have to provide an efficient service or we won't turn a profit.

Question 8

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

WE SPECIALISE IN ALL ASPECTS OF TREE REMOVAL INCLUDING MEDIUM AND LARGE TREE REMOVAL and PRUNING and STUMP GRINDING. FREE QUOTES!

Millberry Tree Services

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