Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes, I need to be Insured for both the Bowen and Massage and Myotherapy Associations. It is impossible to guarantee results when treating people.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I am transitioning out of my other Professional occupation and this has been my long term ambition for many years now. Another sea change.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

I have many good stories but the one that is most important is that which relates to the current client seeking my assistance.

Question 4

What do you like most about your job?

Accepted Answer

The interaction between the client and myself as we journey toward a common goal. It is always great to get results even if it is just some small component of the clients journey.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Everybody is different and I believe that from a brief discussion on the phone people are able to gauge whether the service suits their needs.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Each client has their own specific needs and questions and I always answer them honestly, truthfully, tactfully and respectfully. If I cannot assist I will refer them on to other more appropriate practitioners.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I am not in the position of blowing my own trumpet. Basically prior to this I was a Professional businessman and Sports person and I pride myself on maintaining the highest levels of integrity and honesty.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

My services are occassionaly different to many other Practitioners and often this is just the catalyst to obtain better outcomes

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

I always quote based on the hourly rate, but it is always beneficial to get some past history from the client. This information often helps when asking questions re their condition.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

I believe the best outcomes are achieved by bringing a positive attitude and realistic understanding of what is needed to get the best outcome. Rome was not built in a day and sometimes to obtain good results we need several sessions.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

At the moment I believe my fees are at a very good level. Although I often do discount my fee for people holding a Pensioners Concession Card.

Question 12

What makes your pricing competitive?

Accepted Answer

I do not concern myself with the price charged by other practitioners. I believe my pricing structure represents a fair fee for services rendered.

Question 13

How do you normally charge for your service?

Accepted Answer

I only charge a set fee and do not agree with booking another session unless I believe I am the best person to continue to assist the client.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

I am well known for both my Remedial and Bowen styles which is sometimes a little out of the black and white skills set down in the text books. Therefore, I am always looking to implement the best method for the client.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

In addition to qualifications, training and years of experience I am committed to providing clients with positive results by working with them through the treatment process.

JOHN DALTON SOFT TISSUE THERAPIST

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