Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are fully insured by Vero Insurances. We definitely guarantee our work, you can check our webpage or images on OneFlare to check our results. If you have any problem with the results of our job, we will always return to do whatever is necessary to have a happy customer.

Question 2

How did you decide to get into your line of work?

Accepted Answer

After 2 years of roofing experience we realize that we love the good results and a happy customer for something as important as a good roof. The most important thing is that we can actually see big results and changes in a brief period of time. We love cleaning your roof!

Question 3

Why should a customer hire you over another service provider?

Accepted Answer

We always aim for a perfect job done. The customer will always know what are we doing and always will have proofs of our jobs. We provide photos and videos of all the jobs so the customer can be sure what we have done. They wont regret it!!

Question 4

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Typical things that can change a price would be: - Extension of the gutters - Extension of the roof - How much soil and leafs accumulated on the roof/gutters - Steepness of the roof - Number of storeys

Question 5

What makes your pricing competitive?

Accepted Answer

We always determine prices on the place. So our price is always explained to our customer and explained with details. That makes our price the best price.

Question 6

How do you normally charge for your service?

Accepted Answer

We charge in cash or transference, whatever is easier for our customer.

Question 7

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Besides all the roofing aspects that we are already speciualise in, we always have a really good interaction and relationship with our customer. The most important for us is a happy customer, that is our goal always.

Question 8

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Monkeys Roofing is conformed by two experienced roofers. Each one of them have been working on roofs for more than 2 years. These two years have provided really good skills on restoration, washing, pointing and several repairs. We always aim for solutions, therefore, always developing new skills which can help our customers.

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