Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Fully Insured, goods in transit, public liability, comprehensive vehicle insurance. We give a best price guarantee to all our customers

Question 2

How did you decide to get into your line of work?

Accepted Answer

Being Removalist's requires a high level of skill and strength. It was a natural fit for big fit strong guys to go into!

Question 3

What do you like most about your job?

Accepted Answer

After moving several of our clients over the years we have seen people upgrade their home, move out for renovation, downsize, lifestyle change, every possible scenario we have seen. I like the relief in our clients faces when the move goes smoothly.

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

How long have you been a removalist?, Are you Insured?, Will you come and quote me face to face? Who will i get to move me?

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

We get asked a lot of questions but the most common is how long will it take?? Our answer is this, "Everybody has different furniture, has different access points, different driveways, etc so budget for an hour or 2 over what you think. That will well and truly cover you"

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

With over 15 years experience moving our clients all over South East Queensland and NSW we have all the most up to date equipment to move even your most difficult items. We have a Best price guarantee

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

Brisbanes no1 Removalist. We will beat any competitor written quote guaranteed. We will come to your house to quote whenever you are free. Safe, secure and trusted

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

How many Bedrooms is the house you are moving from. Is the house you are moving from Single or Double storey. Is the house you are moving to single storey or multi storey

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Be completely packed in quality boxes, have all beds disassembled, fridges cleaned, drained and unplugged, washing machines drained and unplugged

Question 10

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

No Depot fees , No return fees, No heavy lift fees, all beds disassembly no extra charge. Nothing Hidden at all

Question 11

What makes your pricing competitive?

Accepted Answer

There are no hidden charges, everything is upfront in a written quote. We charge for the labour not the size of truck!

Question 12

How do you normally charge for your service?

Accepted Answer

Hourly rate for local, fixed price for interstate. We accept Cash, EFT, Visa and MasterCard. Payment due at job completion!

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

3-5 bedroom households are our speciality as we have the big trucks to suit. Upright Piano's , Victorian Furniture,pot plants etc all heavy lifts done! At No Extra charge all part of your quote.

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Locally owned and operated. 15 years experience as a furniture Removalist. We have all the expertise and latest equipment to handle all your moving needs!

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