Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes. The business is fully insured. Public liability. All work is guaranteed and we will go all out to satisfy every customer.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I enjoy working outdoors and the walking around is also beneficial to the health. I enjoy working in gardening and doing odd jobs.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

I had  to go and trim a hedge at one customer on a Friday afternoon and finished about 6pm.  I arrived home and received phone call from customer. Owners of the building wanted to start painting the next day so had to go back and fully remove hedge. Did not finish until 11pm. Customer very happy.

Question 4

What do you like most about your job?

Accepted Answer

Interaction with customers is always good. To be able to do the job to the satisfaction required means a lot.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

What is your plan to do this work? Are your prices reasonable? Will you be able to get done on time?

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

What do we work out our prices from? I tell them it is the scope of the work required and how long it will take.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I live in the area. Always available . 7 days a week. If needed, can be called out at night for emergency work.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Low quotes, honest job, work up to standard, available 7 days. Covered by insurance and police checks. Quick replies to inquiries.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Scope of work required. Time it will approximately it will take. Any extras that they require and if a small or large job.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

They can  have all rubbish in a stack before we get there if they want as that saves a lot of time.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We will offer discounts for all new One flare customers that sign up and keep going on a  regular basis.

Question 12

What makes your pricing competitive?

Accepted Answer

We try to make our pricing very competitive and be reasonable for customers and us alike. We offer discounts and quality service

Question 13

How do you normally charge for your service?

Accepted Answer

Usually by the size of area and time required to do job. If a big job, willing to do over a period so customers don't have to pay all at once.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Satisfying all customer needs and requests. Honesty, loyalty and punctual. Willing to adapt to any aspect of work that customers require.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Work on golf courses in Queensland. 2 years gardening for Mt Isa (Qld) mines. Experienced in all weather conditions and willing to do any job required.

Mow Tivate

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