Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Mr Volts is fully licensed and insured. You can have confidence in the work we do for you with our lifetime guarantee on labour. In other words, we make sure that the job is done right the first time.

Question 2

What do you like most about your job?

Accepted Answer

The thing I like most about focussing on residential electrical work is solving problems with creative solutions that save my customers money.

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

Will you try to save money by using cheaper imported materials? If the answer is yes then run a mile. It is vital to use only quality materials when it comes to electrical safety and reliability.

Question 4

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Integrity is my highest core value and drives everything I do. Being on time, reliable and trustworthy are not optional extras. They are some of the most important ingredients to providing you with an outstanding experience with a tradesman that cares.

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

Delivering high quality work in an efficient manner is just the beginning. From when we arrive on time to when we clean up at the end Mr Volts delivers every time.

Question 6

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Important things to know before providing a quote are 1) is the work area easy or difficult to access? 2) When was the last time any major electrical work was done? 3) A clear understanding of the requirements.

Question 7

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

The best way to save money is to have really good communication. By understanding exactly what it is that you're wanting to achieve we can offer the most cost effective solutions.

Question 8

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Join the Mr Volts Bright Spark program and get 10% off electrical services. Check the website at www.mrvolts.com.au for terms.

Question 9

What makes your pricing competitive?

Accepted Answer

By specialising in residential electrical work we are able to do your job with a high level of efficiency. Using only quality products means that you can have confidence in the value you have received.

Question 10

How do you normally charge for your service?

Accepted Answer

You can have peace of mind with honest, upfront pricing. This removes the uncertainty so that you know exactly what you will pay for the value you receive.

Question 11

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Mr Volts specialises in fast response service and repairs and small installations. Need just one power point? No problem, that's what we do.

Question 12

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

First established in 2004 Mr Volts brings experience in all aspects of electrical and data cabling to customers on Sydney's North Shore.

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