Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we have public liability insurance. We can pretty much guarantee we will have your guests up and dancing on the dance-floor at your event! As a band and DJ service, we've pretty much never done a wedding where guests weren't dancing!

Question 2

Will you require customers to share their COVID-19 vaccination status?

Accepted Answer

Nope. Your vaccine status is your personal business. We're currently triple jabbed as of January 2022.

Question 3

What COVID-19 measures do you have in place?

Accepted Answer

With our wedding DJ packages, we now take song requests on the night via Instagram DMs. There will be a sign in the DJ booth saying ‘Song requests via the gram’. This is an effort to prevent the spread of COVID and other viruses. 🎧

Question 4

How did you decide to get into your line of work?

Accepted Answer

I (Lexi) used to work as a keyboard player and Lead Singer for a bunch of wedding bands in Melbourne. After a few years I was inspired to start my own band. I could see the shortcomings of other wedding bands (lack of leadership and rehearsals) and I wanted to do things differently. As soon as I started my own band ,things pretty much took off. After about 2.5 years doing this I realised a lot of wedding couples would actually prefer a fun DJ rather then a full band. So I spent time learning, using my knowledge of the industry to up-skill and become a DJ! Now loooooove DJing and MCing weddings!   I cant really decide what I like better, all I know is that about half of our clients book the band to play at their wedding. The other half of my clients book me to provide a female DJ/ MC service. Both options are really fun and entertaining!

Question 5

Do you have a favourite customer story you would like to share?

Accepted Answer

Mmmm just that I recent DJ'd a very traditional Pacific Islander/ Australian wedding in Melbourne. They had heaps of culturally significant events that happened over the corse the night. From traditional Islander songs, to a cultural blessing Ceremony. The Haka dance was performed and speeches went of for about an hour and a half. At this wedding because there was so many formalities I didn't end up playing dance floor music until about 10pm and the wedding finished at 11pm. I was pretty surprised as I sometimes keep that dance-floor going for 3+ hours. I didn't mind though, because it was really beautiful to witness a wedding with so much cultural significance.

Question 6

What do you like most about your job?

Accepted Answer

I just love playing music and dancing around. I also like getting on the microphone and making announcements.

Question 7

What questions should a customer ask to hire the right service professional?

Accepted Answer

"What's you covid policy?" "Will you be nice to me and make my event fun?"

Question 8

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Most people just want to know what happens if we have a lockdown or they need to postpone. Basically in that event your initial booking turns into a transferable credit note. Best case scenario is we work together to reschedule your event to a new date. If thats not possible, we'll give you a credit note so you can book in a similar service later on. If thats not possible, we'll even let you transfer that initial booking to a friend who needs a DJ or band and they can use it.  Please note if you're transferring a booking fee to a friend, they will will need to pay a new booking fee for their event, then both amounts are taken off the total.

Question 9

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Just check out our reviews to see the past experiences of our clients. We're pretty reliable over here. Everything is set up as a proper business. We're GST registered. We do our taxes, we record money in a very efficient way. We have an online booking system and everything is as "profesh" as possible ;)

Question 10

Why should a customer hire you over another service provider?

Accepted Answer

We're young and fun but ultimately its up to you! If you like my vibe as your female DJ/ MC then I'm the lass for you! If you like the way we do our traditional band service for weddings, then we are for you! If you dont like us thats okay too, no hard feelings..

Question 11

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We just need to know the hours, date, location, type of event and what package you want. Eg a female DJ/ MC or our wedding band. Or perhaps you want Ceremony music, Cocktail hour music and music for the Reception. If you're specific we can give you a specific quote.

Question 12

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

In general with weddings, if you hire one company to provide multiple services, you can save money. For instance, you can hire us to provide Ceremony music, music for the Cocktail hour, Reception AND get us to MC. We often charge around $350 or less to MC your wedding. Thats a big saving compared with hiring a whole separate person which could cost around $1000 just for that service. Similarly, its going to cost more if you hire separate companies to do Ceremony music and then the Reception. Best to get us to do a package with all those services.

Question 13

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Yes sure, mention "Oneflare Special Offer" and we'll add our MC service to your wedding package for just $100..... $100 for a wedding MC is an amazing offer !!!!!!! Yeeeeehaaaaaaa !

Question 14

What makes your pricing competitive?

Accepted Answer

Female wedding DJ's with equipment can cost $1500- $2000 on the high side. Our pricing is less then that, send an enquiry! Wedding Bands can be quite pricey too, up to $4000-$5000 for a good band. Our pricing is less then that. We're priced around the middle of the market. You'll be happy. :)

Question 15

How do you normally charge for your service?

Accepted Answer

We have standard pricing. However the location of your wedding/ event can influence the price. If your wedding is more then 2.5 hours drive from Melbourne CBD we book hotel rooms for the musicians. A four person band will require 2 rooms. If we have to purchase hotel rooms that okay, we like to travel, but it does increase the price. Any drives less then 2.5 hours we dont both with hotel rooms.

Question 16

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Singing, being a musician and DJing (Lexi Ross)

Question 17

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I've completely an MBA at RMIT University (2019) I've studied up to Grade 5 Piano and Piano Theory (AMEB) Years of singing training.

Ms Lexi & Celestial Band

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Frequently asked questions

Are you an insured business and do you guarantee your work?

Will you require customers to share their COVID-19 vaccination status?

Unique selling points

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Customer

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Cities

About Oneflare

Oneflare group

Download our apps

Ms Lexi & Celestial Band