Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

yes and absolutely, and with the use of our technology and transparency you will know at each stage as to whether we are doing our work or not

Question 2

How did you decide to get into your line of work?

Accepted Answer

I am a serial entrepreneur, and my business partner was my accountant of many years. What I found is although accountants can do the work, they are often clueless on what a business actually requires. So we are trying to fill the gap, make it about the business

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

We were dealing with a company which was experiencing success and growth but weren't sustaining their cash flow, after introducing a system of monthly reporting the directors were able to make more informed investment decisions and the company was then able to grow sustainably

Question 4

What do you like most about your job?

Accepted Answer

I/We have been brought together in this firm hired under the principle of helping people for a living. All of our staff have had either extensive accounting experience or even business experience, this is our opportunity to use our knowledge and expertise to make peoples dreams come true.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Aside from the standard specific questions I would ask;  What is your process like to ensure you don't miss anything? What is your experience in understanding businesses outside of accounting? Outside of tax how do you help my business grow?

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Q. how can we pay less tax A. tell me about your business and lets figure it out. we have experience with over 1000 businesses and business owners and the question is the same but the answer always isn't. with a 1000 different businesses we've had a 1000 different strategies.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Our transparency. One can not articulate properly how one is trustworthy, one can only show you to better earn your trust. By exposing ourselves and what we do, we allow you to see first hand our intentions and motivations so you make up your mind without us having to convince you.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Before commencing National Accountants we asked business owners what they needed from us? They asked for accountants to visit them, thorough reporting, tools to help their business grow among other things. What they needed is what we look to provide, a business centred accounting firm.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

If you had your last end of year tax statement that would give a good indication of the kind of business you have, also we would need to sit down with the directors to see exactly what kind of business offering they required in terms of service levels.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

The key business offering we would have is to not be able to proceed with the service if we didn't have the ability to save you the money. If we go through the fact finding stage we can then ensure that their is a benefit in moving forward with us financially before you get started and commit.

Question 11

What makes your pricing competitive?

Accepted Answer

Our pricing is competitive as it is based on value and outcomes. The only think more expensive than an expensive accountant is a cheap one. A good accountant can save you thousands on what an average accountant could miss. Lets set the outcomes before you commit to see the value for yourself

Question 12

How do you normally charge for your service?

Accepted Answer

National Accountants generally performs a free consultation for our prospective client at a location convenient to them. We would then look to see exactly what the client wanted and go away to complete a proposal of outcomes with a quote attached. This allows us to be transparent and accountable.

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

we specialise in ambitious companies and individuals looking to grow their financial position and corporate foot print. With our array of service offerings we have the capacity to grow our clients above and beyond the scope of expectations regardless of their specific demographic

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

National Accountants is a chartered firm, with a huge budget of educational investment for its staff. Let us prove to you first hand as part of a free consultation exactly how our firms business centred focus and innovations can lead to the better success of your business

National Accountants Pty Ltd

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