Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes, we include public liability, goods in transit and Marine insurance. Our goal from each and every move we undertake is 100% customer satisfaction. With years of experience as a removalist in Sydney and 1000’s of moves later Next Level removals have set a new benchmark for furniture removals

Question 2

What do you like most about your job?

Accepted Answer

Dealing with friendly people, delivering a high level of customer satisfaction and hearing about how easy our customers experiences have been with us. Taking the stress off our customers shoulders is what makes us happy

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

Are you insured? Do you use sub-contractors? How long have you been in the industry? Where can is see your customer reviews?

Question 4

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Fully Trained Removalists – Minimum 5 years’ experience Fully Insured Removal Company – All types of insurances White Glove Removal Service Extremely Competitive Removalist Rates Company Owned Trucks Carbon Neutral Materials Used End-To-End Removal Service

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

The name Next Level Removals Sydney means exactly that! We have taken the furniture removals industry in Sydney to the next level. From the first point of contact with our experienced Removalist consultants, you will see that we take the stress away that is typically associated with moving

Question 6

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Pick up and delivery address? date? number of bedrooms? any access issues? Any items that would require a third man? Budget?

Question 7

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Tip 1  - Pack your items into boxes - this makes loading and unloading the truck much quicker  Tip 2 - Dismantle any beds or bulky furniture  Tip 3 - Check out reviews!  We find customers biggest mistakes is looking for the cheapest price but not getting value for money

Question 8

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We would like to give our Oneflare customers a special promotional offer of  $120 included protective shrink wrapping with your move

Question 9

What makes your pricing competitive?

Accepted Answer

We use full time professional removalist not subcontractors or day labour making your more move efficient saving you time which will save you money and stress

Question 10

How do you normally charge for your service?

Accepted Answer

Local moves are charged at an easy to understand 30 minute rate and country and interstate moves are charged at a fixed rate. All prices are listed for transparency on our website

Question 11

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Whether it is Local, Country or interstate moves we cater for all jobs and provide a white glove removal service that is truly second to none

Question 12

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We have a large fleet of fully equipped Removalist Trucks to cater for all jobs  Our staff are fully trained and expert removalists that undergo company training to ensure we delivery 100% customer satisfaction, from local moves within Sydney as well as country and interstate moves

Next Level Removals

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