Qualifications
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ABN - 43627988261 43 627 988 261
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IT Essentials PC Hardware & Software Verified
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CCNA Exploration: Network Fundamentals Verified
Jobs completed by NEXTZ Digital (21)
Jobs completed (21)
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Angela hired NEXTZ DigitalVerifiedJan 5, 2020Job Type: Computer RepairLocation: Somerville, VICJob Description: Somehow Ive picked up virus and now unable to open any internet programsAngela's review
Excellent technician communicated all the way prior and during the repair to my computer I highly recommend
Last edited Jan 13, 2020 -
Florence hired NEXTZ DigitalVerifiedJul 23, 2019Job Type: Computer RepairLocation: Skye, VICJob Description: I’m unable to print from my computer. It gives me an error messageFlorence's review
Matt was very professional. He knew exactly what the problem was, and was able to fix the issue. He was nice enough to ensure me he would return to investigate the issue if it occurred again.
Jul 26, 2019 -
Anna hired NEXTZ DigitalVerifiedJul 16, 2019Job Type: Computer RepairLocation: Vermont, VICJob Description: My computer is not sending emails only receivingAnna's review
Matt was able to fix my problem and within a couple of hours so that was great!!
Jul 17, 2019 -
Dale hired NEXTZ DigitalVerifiedDec 16, 2018Job Type: Computer RepairLocation: Emerald, VICType of help needed: Other (Please specify), I have a Lenovo laptop. When log-in I am presented with a black screen with the recycle bin in the top right corner and several menu items along the bottom menu bar few of which seem to do anything., Type of system: Windows laptopDale's review
Great communication and prompt repair of my Lenovo laptop. What more can one ask?
Dec 19, 2018 -
Shani hired NEXTZ DigitalVerifiedNov 6, 2018Job Type: Computer RepairLocation: Oakleigh East, VICType of help needed: Other (Please specify), Led screen gone, Type of system: Windows laptopShani's review
Well worth the money.
Nov 22, 2018
More reviews (11)
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VerifiedLast edited Oct 28, 2017
Fast response, honest and professional - highly recommend and would definitely use again - Thank you Matt
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VerifiedLast edited Dec 21, 2016
good service recommend to anyone who need assist with computer matters
Matt repliedThanks !!
Dec 21, 2016 -
VerifiedLast edited Dec 5, 2016
grate job with my psu replace thanks for your help
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VerifiedLast edited Dec 3, 2016
had a few issues with my web page and contact him next day came to me and fixed all issues and made everything up-to date good one
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VerifiedLast edited Dec 3, 2016
Good work with my cracked screen and competitive rates. thanks for quick response
Image gallery (2)
Frequently Asked Questions
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Why should a customer hire you over another service provider?
With over 15 years in the business and qualified technician know exactly what to do. You will be never disappointed. We care about customer and that’s why created fix price rates for each job so you will not going to be charged unexpected amount. For a peace of mind every job will be quoted before commencing and if the clients agree with quote we will complete the job within given time frame.
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What experience, skills, qualifications or training do you have to make you the right person for the job?
IT Essentials PC Hardware and Software
Networking & System Administartion
15 Years of Experience in IT
5 out of 5 Star Rating -
Is there a particular aspect of your trade or industry that you specialise in?
☛ Cracked screen replacement
☛ Keyboard replacement
☛ Battery replacement
☛ Laptop charger port repair
☛ Memory upgrade
☛ HDD upgrades
☛ Hinge repair
☛ Virus removal
☛ Software Problem
☛ Lockups and freezes
☛ Slow performance
☛ Strange noises
☛ Overheating
☛ Need a help with setup Printer, Internet or Email?
☛ Small networks
☛ Web developments
☛ Graphic designing
☛ Mobile phone app developing for iOS or Android
☛ Small business IT support -
How do you normally charge for your service?
For a peace of mind every job will be quoted before commencing and if the clients agree with quote we will complete the job within given time frame.
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What makes your pricing competitive?
We care about customer and that’s why created fix price rates for each job so you will not going to be charged unexpected amount. Customer have good idea about price we quoted for the job and he can compair with others
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Are there any special offers you would like to offer to Oneflare customers?
Are you a repeated customer? Grate news we will give you a 5% discount from your total billed amount (discounted amount only for the labour)
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How can a customer save money before you start the work? Please give 3 tips
1. Identify the issues with your laptop or desktop it can be a very little thing that you haven’t noticed.
2. Read blogs,forums and google it
3. If you still can’t figure out the issue do not try to fix it. It can damage your device get professional help. -
What are the typical things that you need to know before you can provide a quote to a customer?
Please note for every job is different. Quote depend on parts, labour and also experience.
so if you having issue with your computer please describe in details including Brand name model number also upload few picture with the actual laptop that help us to make the quote more accurately. -
What makes you the most reliable and trustworthy person for the job?
Being a professional is only one main factor for the business. Professional and experienced is the best way to deal with business like this. If someone attends to repair your laptop with no previous experience it can ended up with losing your personal data plus your laptop.
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What questions do customers commonly ask and how would you answer them?
Mainly customers ask for service like screen repairs, reinstall windows, data backup and etc. With us we will respond them I professional manner in regards to their inquiries.
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What questions should a customer ask to hire the right service professional?
Ask about their experience
Ask about qualifications
Read through their webpage, social media etc.
Review the feedback which is important to get an idea about service provider -
What do you like most about your job?
Helping customer to get their job done
By giving free advice to avoid errors happening again
Giving tips how to use laptop or desktop -
Do you have a favourite customer story you would like to share?
There was a lady who rang me couple month ago and she had an issue with her internet connection and I been resolving the issue over the phone and found out there is nothing wrong and I asked her to restart the laptop and router. Once they restarted everything working perfectly fine. She was so happy
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How did you decide to get into your line of work?
We love to help people with our technology knowledge and skill. We love to see the end result of a success job completion.