Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are insured business and we have a money refund policy in case clients are not 100% satisfied. We believe in long term relationship and take pride in solving client issues.

Question 2

How did you decide to get into your line of work?

Accepted Answer

Our line of work is challenging and also fulfilling as it gives us lot of scope to improve business performance by bringing in value addition to different aspects of businesses.  We love challenges and also have 20 years of experience in corporate world to value add in small and medium businesses.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

One of our clients was looking for bookkeeping and Tax agent services which we catered to.... but in mean time we could save him more money by advising him on stock levels at his retail outlet leading to significant savings in terms of reduced stock levels and inventory holdings.

Question 4

What do you like most about your job?

Accepted Answer

Solving accounting and business problems with entrepreneurial bent is what we offer and our day is made if our clients are happy about our service.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Business entities should showcase the problems faced by them and check the solutions offered by the Accountants and Tax Agents. They need to analyse the cost and turn around time at which solutions are offered by the service professional.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Most of the businesses we advise these days are not taking full advantage of data emanating out of their business itself. They mostly rely on Profit and loss account which is nothing but a glance of their past operations. We start working with them on Data BOTH internal and external.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We have 20 years long experience in Accounts TAX and Finance. Our members are Chartered Accountants and CPAs making us reliable and trustworthy persons. It also goes a long way in establishing our professional competence.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

We are fast and efficient and we have decade long experience behind us to guide you through complex angles of accounts and taxation. We are also active on business advisory and can provide you with business plans and projection for Bank Submission and other grants.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We need to understand following: 1. Nature of Business 2. Accounting system in place 3. Number of employees and their pay cycle- Weekly - Fortnightly 4. Number of Suppliers and clients 5. Frequency of BAS lodgement - Monthly or Quarterly 6. Requirements in terms of frequency of Financials- Monthly or Quarterly

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

One important area of our work is to offer cost effective solution to address multifarious problems facing the business. Apart from cost saving on accounts and taxation we also offer advisory on business loan restructuring and reduced cost on business plan development.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Our initial consultation is free and we start the work without any upfront payment. Once customers are satisfied with our delivery we start charging the fees that was agreed upon.

Question 12

What makes your pricing competitive?

Accepted Answer

We stick to a reasonable pricing in all circumstances which makes us most competitive in the industry. We never resort to hidden charges or exorbitant charges at any time. We quote you upfront for your job and once we have clients concurrence we proceed with the work.

Question 13

How do you normally charge for your service?

Accepted Answer

We estimate the cost required for the year and take monthly payments on an ongoing basis. We also provide quote for special jobs and take payment on your satisfaction.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in Small and Medium sized businesses pertaining to all trades as Accounting and Tax compliance is similar in all of them.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We are a team of chartered Accounts and CPAs with enormous industry experience. We also hold Tax agent license and are also ASIC agents catering to all of your business requirements.

Numero Analytica Pty Ltd

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