Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are insured for public liability. All workmanship and materials all cover a guarantee, although we do not guarantee blocked drains as there are to many variable involved.

Question 2

What do you like most about your job?

Accepted Answer

Plumbing contributes to a large part of peoples everyday life, there is a vast variety of work involved in the plumbing industry. I think the variety, trouble shooting issues, customer satisfaction when a job is complete, Watch new builds unfold and being apart of that

Question 3

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We give our customers detailed reports on all work completed or to be completed and can provide itemised details of all materials used when required.

Question 4

Why should a customer hire you over another service provider?

Accepted Answer

O'Callaghan Plumbing can offer you a quality of work that others cannot. We pride ourselves on both exceptional workmanship and complete customer satisfaction.

Question 5

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Details for quotes vary greatly dependent on the job to be complete but general information may include: - Time frame in which the job is to be completed - Budget of job - Specifications of job - Photos of work to be completed

Question 6

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

- Give us as much description about the job as possible so we may have the correct materials on board   - Call us a soon as an issue arises so we can repair it quickly and efficently  - For larger jobs ask for a free quote

Question 7

What makes your pricing competitive?

Accepted Answer

We believe our prices are on par with the industry and are fair for the level of service we provide, if a customer is able to show that a competitor can provide the quality service for a lower rate we will match that rate* *conditions apply

Question 8

How do you normally charge for your service?

Accepted Answer

We have several convenient methods of payment available to our customers. We accept Cash, Direct Debt, Visa, Mastercard, American Express, Paypal

Question 9

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in a few areas  - Maintenance Residential and Commercial  - 24/7 Emergency Call Outs - New Homes and Renovations - Architectural Builds - Shop Fit Outs

Question 10

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Current Plumbing and Gas Licences in South Australia and Victoria  12 Years experience in the plumbing industry. Working in all facets of the industry with main focuses in: Maintenance - Residential and Commercial  New Homes Architectural Builds  Shop Fit Outs

Nomad Plumbing and Gas

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