Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Satisfaction Guaranteed: We stand behind our products and services with the strongest guarantee in the accounting industry. If you are not happy with our works, we will refund your fee.

Question 2

Why should a customer hire you over another service provider?

Accepted Answer

We are qualified accountant and tax agent, we can visit you on site and we will never send your works to overseas.

Question 3

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

1.What type of your business and what industry are you in? 2. How many transactions in average per month? 3. How many employees?

Question 4

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Get first month Xero Subscription for free if you signup with us as a bookkeeping client. No fix contract. Also, get one month bookkeeping for free if you refer a bookkeeping client to us. 10% discount for individual tax return payment upfront.

Question 5

What makes your pricing competitive?

Accepted Answer

We are advocates of cloud based accounting software solutions like Xero, which helps reduce the time and cost in recordkeeping, and pass the benefit to the clients.

Question 6

How do you normally charge for your service?

Accepted Answer

• Bookkeeping 38/hour or fix monthly rate; • Company registration: $888 including government fees; • Individual Tax Return: Start from $69; • BAS lodgement: Start from $110; • Sole Trader Tax Return: Start from $139; • Business Tax Return: Start from $440; • Financial Statement: Start from $220; • Tax Consulting: $150/hour.  All price including GST.

Question 7

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Our rapidly expanding client list and industry that we specialised in includes  •       Advertising •       Fitness club •       Real Estate Agent •	Medical practitioner •	Building and construction •	Retailing •	Wholesalers/importers •	Manufacturing •	Property development

Question 8

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Certified Xero Adviser, Xero Partner, MYOB Approved Bookkeeper, Quickbooks Online Certified ProAdvisor, CPA, experienced accountant, Tax Agent, ASIC Agent, Cloud Accounting Specialist.

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