Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

yes, we are fully insured and stand by our work for a period of one year on parts and lifetime on labour.

Question 2

How did you decide to get into your line of work?

Accepted Answer

always been hands on and good with problems solving and fiddly things.

Question 3

What do you like most about your job?

Accepted Answer

customer satisfaction, seeing people smile and be happy with the works completed is what we like most about our job. so please, keep on smiling :)

Question 4

Why should a customer hire you over another service provider?

Accepted Answer

we're a team of young motivated professionals. we provide a service that is second to none, our aim is to resolve all the customers issues before leaving and collecting payment.

Question 5

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

10% off seniors discount  10% off pensioners discount  10% off repeat customer discount  Free plumbing consultation on any queries while we're at your home on any other possible plumbing work

Question 6

What makes your pricing competitive?

Accepted Answer

we try to be as affordable as possible, most times taking the cheapest quotes ends up costing more, always remember if you're paying peanuts expect monkeys.

Question 7

How do you normally charge for your service?

Accepted Answer

payment upon completion is preferred. payment can be made in cash, cheque or electronic funds transfer. A tax invoice will be provided with terms and details on it.

Question 8

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

we specialise in drainage, roughin, fit off, stack work, gas work, hot water, storm water, roofing, you name it we can and will do it. Forget the rest, call the best.

Question 9

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

12 years combined onsite experience, certificates 3 & 4 in plumbing, liscensing & contracting. TMV & back flow accredited. All work completed as per Australian standard 3500

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