Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We provide full public liability insurance to cover the vehicles and grounds which we work on. Rest assured, we guarantee a safe and satisfying experience for all clients

Question 2

Will you require customers to share their COVID-19 vaccination status?

Accepted Answer

A COVID-19 vaccination is not required however, clients are obliged to inform us of recent COVID-19 interactions

Question 3

What COVID-19 measures do you have in place?

Accepted Answer

OCD offers detailing services using appropriate PPE and sanitary products to ensure clients are satisfied with their detail

Question 4

How did you decide to get into your line of work?

Accepted Answer

OCD are truly passionate about cars. Our work is a reflection of what we enjoy doing therefore granting clients the safety to know that we will never give the keys back to a car we are not happy with!

Question 5

Do you have a favourite customer story you would like to share?

Accepted Answer

We have had gracious opportunities to look after some of the nicest and rarest cars in Perth including a Lamborghini Aventador SV, Mclaren 570s, Honda NSX, and much more.  These clients testimonials are proven that they insist on us detailing their cars on a fortnightly basis!

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

Frankly put, we do not believe in cheap and fast work. When booking with OCD, you are engaging in an honest, time-committing matter to ensure that the best outcome is produced with your car. Our best interest is making sure, the car comes first in many matters.

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Some details about the car which would accrue to a more accurate quote would be: Year, model and color of car What work is wanting to be done if interior detailing is requested please be upfront about the condition including if there is ample dog hair and sand in the car.

Question 8

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Ensure all belongings are out of the car before we arrive to save us time removing things.  Point us in the direction to water and electricity on arrival so that we are well-versed with our surroundings.  Coordinate a time that works well for you to ensure there aren't any last-minute cancellations of mid-detail departures.

Question 9

What makes your pricing competitive?

Accepted Answer

Our pricing aligns with our beliefs of giving the customer the best work possible, therefore offering the greatest value for money, not the cheapest service.

Question 10

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Exterior paint correction and ceramic coatings are our forte. being certified with MAXPROTECT ceramic coatings, we provide a minimum 2 year warranty for cars we ceramic coat.

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