Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We have 20 Million Dollar full Public Liability Insurance cover and we Guarantee all work carried out by our company.

Question 2

How did you decide to get into your line of work?

Accepted Answer

A Business opportunity that allows a work life balance.  Family is important and self employment allows me to be more flexible woth work and family

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

We washed down the exterior of a home in a retirement village while the owner was out and upon returning the owner was greeted by fellow residence who thought the property had been repainted.

Question 4

What do you like most about your job?

Accepted Answer

Job satisfaction. Seeing the transformation and knowing that we have done a good job. Seeing the appreciation from the client. Repeat business or referrals.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

What service do you provide, Is the Quote free, When can you view the work required, when would you be able to start and finish the work, do you guarantee the workmanship and how would I pay.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Q 1. How much will it cost. A 1. I ask the customer to provide a full and accurate description of the work required to ensure there is no misunderstanding. Q2.  How do we pay you. A2. Cash , BSB or Invoice.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

As the Business owner , I ensure that company policy"s and safety proceedures are followed and that safe work practices are adhered to on all jobs.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

On Time Service, Public Liability Insurance cover, Family Owned Business, Experienced operators, with a Caring attitude. Modern equipment and the right equipment for the job, Mobile service based at North Lakes. We are a dedicated Pressure Washing Business who know what we are doing.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Size of the area to be cleaned Is tap water available  How dirty is the area  Is the area easily accessable

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Remove all non fixed items from the area to be cleaned. Make the area accessable Close windows and tie up the dog

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We are offering a 10% discount on all pressure washing and Graffiti removal jobs completed before  30 / 01 / 2017.

Question 12

What makes your pricing competitive?

Accepted Answer

We are a Family owned business with low overheads. Our equipment is modern and economical to operate and we are specialists at pressure washing.

Question 13

How do you normally charge for your service?

Accepted Answer

Payment can be paid in Cash, BSB Payment to specified account or agreed terms with Invoice and receipt forwarded at completion of work.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Both High and Low pressure washing of External areas both Residential and Commercial property's including Drive ways, Walk ways,  Lowset House washing, Rental property's, Commercial Dock ways Building entry areas  etc

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Trained staff, WHS compliant, Focused on Safe working practices, Pre start inspections of the job,  Both Blue Card  and White Construction Card compliant, Modern Water efficient equipment,

Outdoor Pressure Wash Services Pty Ltd

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