Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are covered under Professional Indemnity Insurance and we give 100% satisfaction guarantee for every job we do.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I am good at logic and numbers and its as easy as a cake walk.                                                                                 So, i have decided that the best way to utilize my inborn skill is by working with numbers.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

A retail customer was struggling with losses and getting to bankrupt any time. We analyzed  the business and made the client understand that low pricing is not the strategy to survive in the business but service orientation is the most important. The customer eventually increased prices up to 10% doubling his profits and surviving in his business,

Question 4

What do you like most about your job?

Accepted Answer

To help clients understand: the obligations of the Tax.  the business and cash flow. how to improve profits

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

1) Are you a Registered Tax Agent 2) Is your initial appointment free? 3) Do you have fixed pricing?

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Could you reduce the tax? Yes, we do however only in legitimate ways.  Do i have to pay so much tax? Yes, being a law abiding citizen one should feel proud for paying taxes. There are definitely ways to save tax and we will help you to achieve that.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

The responsibility and reliability comes with being accredited and associated with CPA, Tax Agent & ASIC.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Time and money are most important for our clients. We deliver our services promptly with in the time and price mentioned prior to start of the job.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Business Description Number of years operating Investments Information if any Paper work relating to the financial year.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1) Look out for those who give a  free initial appointment. That is a saving of $165.00  2) Lodge on time to avoid any penalties or hassles from ATO 3) Keep receipts for all those business expenses.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

I would like to offer a 1 hour free consultation for every customer.

Question 12

What makes your pricing competitive?

Accepted Answer

We offer quote before the start of the job.

Question 13

How do you normally charge for your service?

Accepted Answer

We do Fixed Pricing or Hourly Rate based on what a customer is comfortable with. We also give heads up on how much it costs before we start the job.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialize in Personal Tax Returns & Small Businesses

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I did a Master Degree in Accounting and i am associated with CPA, Taxation Board Australia and ASIC for providing various services with in Accounting.

PeeKay Accounting & Business Solutions

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