Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We have professional indemnity cover that is recommended by the Institute of Chartered Accountants. We pride ourselves delivering a high standard of service and all of our work is fully guaranteed.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I grew up and worked in a variety of family businesses and understand not only the financial challenges of being in business but emotional challenges and pressure these can put on family

Question 3

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We are part of the Principa Advisors Alliance, an international network of consulting accountants.  So when you work with us to improve your business you're gaining access to a global knowledgebase and a wealth of consulting experience.

Question 4

Why should a customer hire you over another service provider?

Accepted Answer

Why we're not your average accounting firm   We do offer all the traditional tax and accounting services that you would expect, but we are so much more than just scorekeepers.  We are part of the Principa Accountants Alliance, an international network of consulting accountants.  So when you work with us to improve your business you're gaining access to a global knowledgebase and a wealth of consulting experience that is much more powerful than any one firm can offer.    Combining our knowledge of your business, the personal relationship we share with our clients and the consulting tools, support and networking power of the Principa Alliance, we can help you achieve more with your business than you imagined possible.   Our goal is to help you build a stronger, more profitable business and enjoy a higher quality of life as a result. We can do so much more for you than just "keep the score".   Contact us today to discuss how we can help you build a business that delivers on its promise.

Question 5

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

-Turnover -Accounting software used -Business structure (Trust, sole trader, partnership, Company) -Industry -Registrations (GST, Payroll tax etc) -Services required -Current lodgement status

Question 6

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

-Only provide documents that relate to the current tax year, -Use your business account for business transactions only, -Keep up to date, -Provide all documents and information requested

Question 7

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

You can benefit from a 'Business Development Assessment and Consultation' valued at $295.00 - NOW.   If you are a business person looking to improve your business, increase your profits and build your assets, you could qualify to take advantage of this offer from the Principa Alliance and Pepperell & Associates.   Pepperell & Associates specialize in identifying and developing opportunities for growth and increasing profits as well as strengthening your financial and tax positions. As part of the worldwide Principa Alliance Network, Pepperell & Associates also provides you access to exclusive tools and resources, to ensure your business grows in value.   Be sure you don't miss out - call or email us now.   Places in the 'Business Development Program' are limited so call now at 02 4445 9014 to find out if you qualify.   When you call or email and mention this code TPA-CBWS you'll also receive a special report: 'How to Improve the Profitability of Your Business' to help you identify even more opportunities for your business and its future. CALL NOW: 0244459014   Contact

Question 8

How do you normally charge for your service?

Accepted Answer

We interview our clients to identify the services they need. We then tailor a package to suit their needs and offer this at a guaranteed fixed price. We offer flexible payment arrangements to suit your cashflow.

Question 9

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

I am a chartered accountant and have expertise in a diverse range of industries including Farming, Pharmacy, Retail, Hospitality and the Motor Repair Industry.

Question 10

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have over 11 years experience in both the commercial and public practice accounting fields.  During this time I have gained expertise in a diverse range of industries including Farming, Pharmacy, Retail, Hospitality and the Motor Repair Industry.    I specialise in small business taxation and business development.  I have a proven track record of assisting business owners to improve their business profitability and efficiency.  I have extensive experience and success in dealing with the ATO in negotiating interest and penalty remissions.

Pepperell & Associates

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