Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes my business is insured.  I cannot guarantee my work, however, I can guarantee that the client receives the highest quality of service and care.

Question 2

How did you decide to get into your line of work?

Accepted Answer

Having an interest in Makeup from my early teenage years, my skills were noted by family and friends.  As I grew my interest in Makeup increased and I found myself speaking about trends and looks with family and friends which showed the interest and amount of knowledge I had through reading and research.  And soon Family friends would ask if I could do the makeup on a bride they personally know, which I agreed to do free of charge as I had no qualification then.  Within a short period of time, word had spread and I started getting bookings quickly, which, were still provided free of charge, as at that time I had no qualification, (I was not comfortable charging them without being a qualified and professional MUA).  Therefore, I decided to take a course and get my qualification as a Makeup Artist.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

A very common compliment I receive from clients is "that is the most beautiful makeup I have ever seen!"  and "Wow!  I never knew I could look this good!" and after the service I often receive messages like: "...the makeup lasted all day!"  That is why I do what I do, and love doing.   Furthermore, due to my vast knowledge and experience, my techniques are often not seen before, therefore often clients say "My (usual) Makeup artist never does that; that is so clever!"

Question 4

What do you like most about your job?

Accepted Answer

It always gives me great joy to see the clients' (and their friends/ family)'s reaction when I finish the makeup application.  Clients are often surprised at their own beauty.  Furthermore, when I receive thankful and complimentary emails or messages.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

The client should always ask about a Makeup Artist's experience, and how importantly they adhere to hygiene requirements relative to their tools and products.  Whilst price is often a factor, it must not be decided based on the cheapest available option.  Remember, the Makeup Artist will be applying products onto your skin, to enhance your beauty; therefore quality and hygiene should supersede cost.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

"Can you make me look like X celebrity please?" Is the most commonly asked question.  My response is that I can certainly apply the makeup style; however, I am not able to alter the client's features. I am, however, able to recreate (most) makeup styles that a client shows me, with the products and shades that I own.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

As a Hair and Makeup Artist. my obligation is to enhance my client's beauty and make them feel special for their special occasion.  In doing so, I take into consideration the client's personality, needs and wishes and very carefully listen to their desired look, paying attention to their skin type requirement.  I am happy to create a look requested by the client, as am I happy to create a look that suits the client's individual features and beauty.  I talk the process of what I am doing with the client, so they are aware what I am applying on their face and neck, and ask about their skin type and condition before hand. Should I miss your call, it will be returned to you.  However, I ask that you please do leave a message if I am not able to take your call, or you may simply send me a text message, or FB message and I will return your call.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Over 22 years experience in London (UK) and Melbourne, I've been involved as the Makeup Artist in several Runways and Fashion shows, in addition to Photo-shoots. My makeup application and techniques ensure that the makeup stays fresh all day and well into the night.  I have experience in all ages and am very comfortable doing mature ladies' makeup as well as young, and various cultural makeup trends and all skin tones. I specialise in Bridal and Evening, my experience is visible; appreciated and complimented by clients. I explain to the client what I am about to apply, and am always happy to answer any questions the client has.  I am always happy to share my tricks and knowledge with my clients as I apply makeup on them; I do not insist on them taking a makeup lesson with me just to get some knowledge from me.  Should a makeup course be specifically requested, this service is available separately.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

I need to know what the occasion is, the type of look they would like, and the time and location where my service is required

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

OneFlare customers get a reduced price to my standard price and often the travel fee where applicable, is either wavered or reduced.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

OneFlare customers receive a discounted rate for parties of four or more (excluding the bride on bridal parties), simply mention that you found my business on OneFlare.

Question 12

What makes your pricing competitive?

Accepted Answer

Using only high quality products, and my experience in the field makes my pricing competitive.  I deliver the highest level of quality makeup application for all my clients, and only charge for travel fees if it exceeds 50km from Lyndhurst.

Question 13

How do you normally charge for your service?

Accepted Answer

Fees depend on the type of event and how much time is spent on the client, as well as how much in products.  For example, the bride would require the most attention to detail; whilst the quality on the bridal party is not compromised.  However, the bride's makeup is usually slightly heavier to allow for photo-shoots with Flash photography, but also to ensure it lasts all day and night, through eating, drinking, dancing, emotional ups and downs, and having a great time without worrying about her makeup. I accept cash or credit card payments. Please contact me for pricing.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Although I specialise in Bridal and Special Occasions Makeup, I have considerable experience in Fashion shows, Photo-shoots.  Furthermore, I have made up Australian celebrities for photo-shoots and performances.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Studied At Delamar Academy of Beauty in London, established by Penny Delamar, the Makeup Artist to many Hollywood Starts from the 1960's+ Over 22 years experience as a professional Makeup Artist. Hair Styling Qualification by the Michael Boychuck Hair Academy

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