Question 1

Will you require customers to share their COVID-19 vaccination status?

Accepted Answer

No.

Question 2

What do you like most about your job?

Accepted Answer

My favourite thing about concreting is the transformation of the home. Whether it is a removal of existing concrete & replacing with fresh, updated concrete or a new build. Concrete makes a huge difference to the look and appeal of a home. It is extremely rewarding completing a job and seeing the customers reaction to their fresh, new concrete!

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

We understand that in these current times, your budget may be a huge factor in who you choose for your concreting. We can't stress this enough, please don't always go for the cheapest quote without of course seeing job images, reviews and insurances. Concreting is not a qualified trade, so there are plenty of contractors out there who don't have the required experience to provide quality work.   It is extremely important that these contractors are using the correct strength concrete and reinforcement measures. Please familiarize yourself with what should be used by speaking to a few contractors & getting different opinions based on the area.

Question 4

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We are a family owned and run business, which means you are in reliable hands. We thrive to offer as much assistance as we can, as well as quality work.

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

We like to maintain a high level of customer service, meaning if you have any questions or concerns we will make it our priority to assist. We are a family run business and being in the industry for over 8 years, we thrive to provide high quality work which can be seen in our completed jobs (see images and reviews.)

Question 6

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We always prefer to do a site visit before finalizing any quotes. We can provide an estimate cost based off the following; Location of job, style of concrete, information on site access, images of the area and approx budget.

Question 7

What makes your pricing competitive?

Accepted Answer

We provide a high level of quality with our work & service. Whilst trying to maintain competitive pricing, we really want to ensure that the customer has been well satisfied with our work.

Question 8

How do you normally charge for your service?

Accepted Answer

Our pricing is very much dependent on the type of job, there are MANY aspects which determine the cost of the job including; site access, style of concrete requested, what sort of prep work is required/excavations, drainage, travel and more. A site visit is highly recommended before we offer any pricing.

Question 9

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Exposed Aggregate & Coloured Concrete

Question 10

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have had over 8 years of extensive experience within the concreting industry, whether it be residential or commercial work including Driveways, Pathways, Surrounds, House & Shed Slabs, Factories, Excavation work and more.

Philcon Constructions

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