Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are fully insured (public insurance and professional liability); all our employees are full time employees and are also insured;  We offer you a 1 to 3 years warranty for parts and workmanship; (Any recall is at no cost to  you if warranty apply)

Question 2

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Our business has been doing this for over 20 years! our technicians are highly qualified and certified for specialty jobs we have several vans on the road, so we are surely closeby for a quick response excellent feedback from most our clients vouch for our efficiency and expertise!

Question 3

Why should a customer hire you over another service provider?

Accepted Answer

Over 20 years present in the market, with enough accumulated experience to sort out efficiently most reception issues and antenna installations of many sorts!

Question 4

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Anyone can give you a quote over the phone but nobody can give you assurance that the best solution to your problem until it has been assessed on site. TV reception issues can be deceiving and may have multiple causes... from a simple off direction antenna since last storm, to requiring change over!

Question 5

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Reception issues? ... did you check if the power supply for your mast head amplifier is properly plugged in and has got power? or, you could run the auto tuning feature from your TV set! ... if still have got issues, Simple! just give us a buzz!

Question 6

What makes your pricing competitive?

Accepted Answer

Every antenna installation is different: given location, layout and signal strength the type of equipment and materials required vary significantly. In our free quote appointment we will let you know what you need exactly, minimizing the risk of poor reception or future recalls.

Question 7

How do you normally charge for your service?

Accepted Answer

Free initial appointments! We will assess your issue and give you a personalized quote If you decided to proceed we can resolve the job in the same appointment Our pricing for standard services is in our website www.pictureperfect.com.au  For the odd job the hourly fee apply

Question 8

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Antenna installation & repair  Fixing of reception problems  Master antenna television (MATV) setup  HomeTheatre installation & setup  Signal amplification  TV, phone & data outlet works  Set top boxes  Wall mounting of monitors & screens  Tuning & initial startup  Digital TV modulation + more

Question 9

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

30 years Experienced Certified Technicians Up to date Training Free Site Assessment & Quote 3 Years warranty  Excellent feedback from clients!

Picture Perfect Aerial Installations

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