Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are fully insured up to 10 Million Public Liability. Property in our custody or control up to $250,000 Driving risk up to $150,000 Where applicable we guarantee our work.

Question 2

How did you decide to get into your line of work?

Accepted Answer

Myself and my business partner are from the hospitality industry originally. We felt they have similarities and so we bring the customer service emphasis, quality control and attention to detail to all our work.

Question 3

What do you like most about your job?

Accepted Answer

The look of a vehicle after we have finished is what keeps me going back for more and the look on the customers face when they see their car like new again.

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

What do you get for your money? Have you done this specific work before? How long have you been in the industry?

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We will always contact you if running late. We will always confirm a job the day before. We have an excellent reputation and customer service approach.

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

DON'T TAKE OUR WORD FOR IT - SEE REVIEWS FROM OUR FACEBOOK PAGE #poshwashmobile  "Thanks Damon for doing another fantastic job! Both cars look great! PS. What a great Christmas present for anyone who's run out of ideas!" LOU BODYCOMB Aspendale,  Vic

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

How old is the vehicle? What type/size of vehicle is it? What color is it? Have you had any detailing work done on the vehicle previously?

Question 8

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

- Give as much information as possible about your vehicle. - Discuss what you really require in order to accurately cost the work - Remove all rubbish prior to the start of the work

Question 9

What makes your pricing competitive?

Accepted Answer

Affordable Attention To Detail is our motto.  We are a professional company, we might not be the cheapest but you get value for money every time.

Question 10

How do you normally charge for your service?

Accepted Answer

We are mobile but can take most credit cards, Cash or Electronic Funds transfer (EFT).  Ongoing business clients we also invoice.

Question 11

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We are specialists in prestige cars and can turn your cars dull finish into a jewel again. We do all interiors including leather seats, shampooing carpets and upholstery.  Paint protection for a fraction of the price.

Question 12

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We have been on the Mornington Peninsula for over 4 years and recently expanded into Bayside. With the backing of over 15 years experience in Car Detailing, we bring energy, enthusiasm and professionalism which makes us a perfect choice for your vehicle.

Posh Wash Mobile Car Detailing & Hand Car Wash

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