Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We hold Professional Indemnity insurance up to $2m (as required by Chartered Accountants Australia and New Zealand). Above that, our liability is limited by a scheme approved under Professional Standards Legislation

Question 2

What do you like most about your job?

Accepted Answer

I love working with people, and knowing that my advice and services are genuinely making a difference to their lives.

Question 3

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Why should I change Accountants?   Most people have been with their current accountant for years. They receive terrible service, are charged an arm and a leg, but still won't change! Why put up with that???

Question 4

Why should a customer hire you over another service provider?

Accepted Answer

Precise Tax Solutions provides Big 4 level advice, at suburban accounting firm prices. So what are you waiting for? Give us a call now.

Question 5

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Business clients: size of business, turnover, number of staff, number of bookkeeping transactions per month  Individual tax compliance clients: number of investment properties, significant transactions during the year

Question 6

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1) Keep records of everything 2) Maintain some sort of system for filing your records 3) Be able to share prior year workpapers

Question 7

What makes your pricing competitive?

Accepted Answer

Precise Tax Solutions is a husband and wife team, working largely from our home office. As such, we have very little overheads, which allows us to keep pricing very competitive.

Question 8

How do you normally charge for your service?

Accepted Answer

Most of our business clients are charged a monthly retainer fee, which covers bookkeeping, BAS and tax compliance obligations, as well as unlimited technical support.  Our tax compliance jobs are generally charged on a flat rate basis.

Question 9

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Precise Tax Solutions specialises in helping small/medium businesses and individuals to stay compliant, and achieve their goals, whatever they may be.

Question 10

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Our Principal, Ben Wong, has over 12 years tax/accounting experience spread across the Big 4 (9+ years), Commerce (2+ years) and running his own practice (1+ years).  He holds a Bachelor of Commerce (University of Sydney), is a qualified Chartered Accountant (CA), a Chartered Tax Advisor (CTA).

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