Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we are insures and all our work comes with a guarantee. If there is anything you are not happy with we will get it sorted to make sure your experience with us is a smooth as possible.

Question 2

How did you decide to get into your line of work?

Accepted Answer

Cars have been a passion since childhood. Having older family members within the industry  that helped with gaining more knowledge from there own experiences has made us  move up to the next level in the industry.

Question 3

What do you like most about your job?

Accepted Answer

A customers reaction after the car has been repaired and it is driving smoothly again. We have had customers say that there cars have not driven this good since they were new and that puts a smile on our face knowing the customers expectations have not only been met but exceeded.

Question 4

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Most common question is do i need to service my car? The answer is yes, with every service we check the complete vehicle so if we find anything is starting to fail we can notify you and have it repaired so you do not break down.

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

We are here to make sure all your car needs are delt with in the most professional manner. We will do everything we can to make sure your car gets back on the road A.S.A.P while keeping your costs to a minimum. Our service is next to none and being a family owned business you deal directly with the owner.

Question 6

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Main things needed to quote a job is the cars year and model. Along with that  is a in depth description of the cars problem. That way we can keep the price as low as possible when it comes to doing the job

Question 7

What makes your pricing competitive?

Accepted Answer

Having low running costs means we can charge less for our service. In turn we pass those savings onto our customer and keeping more money in your pocket for more important things in life.

Question 8

How do you normally charge for your service?

Accepted Answer

We will diagnose your car and let you know of the costs before we commence any work on your car so you know exactly what it will cost and no hidden charges on pick up.

Question 9

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

With over 15 years experience in the automotive repair industry there is nothing stopping us from repairing your car. Our experience has been on all makes and models so we are capable of diagnosing and repairing anything.

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