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Prime Residential Property Management Verified Business


Completed 6 jobs on Oneflare


69622 247 303

Business contact details

Mobile:0422 07...
Landline:(03) 91...

Address:Point Cook Town Centre, 10 Lawler Street, Point Cook, VIC


Business description

Innovative Property Management agency, servicing all of Melbourne, located in the western suburbs and run by a passionate property manager. Prime Residential Property Management is a new innovative agency who is changing the way landlords and tenants look at the traditional real estate agency. We are not run by a sales agent director like most estate agents, we are run by a passionate and dedicated property manager, Melissa Hickson. Melissa has been in the industry for close to 15 years and can see an area in the market for real estate agents who genuinely care about their clients and love their job. This is how Prime Residential Property Management was founded. Melissa's vision is to ensure that having a rental property is not hard work and each client, tenant and/or landlord is communicated with effectively. Prime Residential Property Management have two office locations, one in the Melbourne CBD ( By Appointment only) and one in Point Cook Town Centre ( By Appointment only) although we are fully mobile agents. As our system works off a cloud based system, we can work anywhere and at anytime. Our systems and technology enable Prime Residential Property Management to lead the rest of the estate agents who are struggling to keep up with the changes in the market and keep up with the changing times.

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To meet our high standards, businesses are requested to provide as much company information as possible (such as ABN details and any relevant industry qualifications). Oneflare has been provided with the following details for this business:

  • ABN

    ABN - 69622 247 303

  • Insurance

    Public Liability Insurance

  • Certification

    Certificate IV in Property Services

  • Certification

    Estate Agent’s Licence


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Reviews (7)

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    Jason C

    Oneflare review

    17 Jan 2024

    Have been very happy with Melissa's efforts to manage my property over the last few years. After experiencing rubbish support from another agency before, it was quite a relief to finally get someone who is invested in improving 'rental management' vs competing with a sales department (where all the effort goes). Having seen some unfair 'mob-mentality' posts from social media about Prime Residential, I thought I'd add from my point of view Melissa has been exceptionally professional the whole journey - she ensured that proper compliance checks were carried out and coordinated the necessary repairs. This ended up costing me more, but ensured the house was safe and up to standards. Melissa has always been quick to respond to any queries and is polite and friendly. I'm happy to recommend her business.
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    Jan C

    Oneflare review

    16 Jul 2020

    Can't be more satisfied with Melissa at prpm, managed to rent out my house without advertising. Great job Melissa. Jan-Peder
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    Tory V

    Verified Oneflare review

    30 Mar 2020



    Job Type: Property Management

    Location: Melton West, VIC

    Truly the best service a landlord could wish for. Melissa is awesome to work with and obviously loves her job because she is outstanding at it. She has saved us a lot of heart ach and money as she has taken over from the previous so called property manager that ripped us off and left us in debt. Its a relief knowing that our investment is now in good hands with Melissa who genuinely cares about her customers and has gone beyond what she gets paid for to help to help us out. Thank you Melissa Tory & Jess
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    Verified Oneflare review

    20 Feb 2020



    Job Type: Real Estate Agent

    Location: Melbourne, VIC

    Melissa is an active and a professional agent who you can trust. I have moved to Melissa because my previous agent was really bad and didn’t do anything to look after my house. They don’t care when the house is damaged badly and didn’t follow up the case for me. I spoke to Melissa and she offered me help and support. She gave me lots of professional advice and clarify terms and conditions of the contract clearly. She helps me lodge and contact a malicious claim on my behalf and she noted down all the damages that hasn’t been included in the report. She will reply your msg within 24hr. She’s a hard working, responsive and professional property manager who offer a superior customer service to all the landlords. Please keep up your good work!
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    Mary A

    Oneflare review

    03 Nov 2019

    Fantastic service by Melissa and excellent results my property was rented in 4 days!! Would recommend highly!
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Frequently asked questions

  • Are you an insured business and do you guarantee your work?

    We offer a $500 cash back guarantee to our clients,if you are unhappy with our services and we do not do what we say we will do for your property, we will refund you back $500.00 no questions asked. Yes, we are a fully insured business.

  • How did you decide to get into your line of work?

    Prime Residential Property Management was founded by director Melissa Hickson as she saw a need in the market for an agent that genuinely cares for her clients. Melissa vision is to ensure that all clients are kept happy and up to date and have a stress and hassle free experience.

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