Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Prime shine hand car wash is fully insured business. We take pride in quality of our service and ensure customer satisfaction.

Question 2

How did you decide to get into your line of work?

Accepted Answer

My love for cars and my first job that was at a car wash lead me to this path that i opened my own mobile car detailing business in 2013 and Prime shine hand car wash and detailing in Westminster in late 2017.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

We have brought smile at many faces with our service and collected lot of happy stories but we have one customer who lost her son at very young age and she brings his car to us for clean and always comment "you do a very good service and i know it would make him happy"

Question 4

What do you like most about your job?

Accepted Answer

Prime shine hand car wash and detailing take pride in quality of service delivered by us. We customer satisfaction with our service.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Customer should explain what they want done and purpose for getting car detailed such as pre sale detail, detail of newly owned used vehicle, detailing before new baby's arrival or general cleaning so that staff advice customer about service that will suit them most.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Customers at Prime shine hand car wash ask for services that do not fit criteria of pre set packages. We tailor the service as per customers choice to suit their needs and budget.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Prime shine hand car wash is owner operated business who focus on quality over quantity and deliver service that speaks for itself.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Prime shine hand car wash is owner operated business. We believe in giving our 100% to ensure customer satisfaction at a very reasonable price.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Our team member need information such as size of your car, car condition, presence of red dust and sand in the car to ensure enough time is allocated for the service.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Talk to one of the team members at prime shine hand car wash and detailing about specific part or part of vehicle that need attention so they tailor your service to fit your need and budget.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

One flare customers will receive 5% discount on Mini detail and full detail services at Prime shine hand car wash. 50% off on headlight restoration if chosen as add on to any service above $39.

Question 12

What makes your pricing competitive?

Accepted Answer

Prime shine hand car wash provide professional car wash and detailing services from as low as $10. We tailor our services fit customers needs and budget.

Question 13

How do you normally charge for your service?

Accepted Answer

Prime shine hand car wash and detailing ensure customers convenience by accepting eftpos, cash and bank transfer for payment of service provided.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We are expert in proving car wash and dealing services especially detailing cleaning of pre sale or newly bought used vehicles.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We follow strict criteria to hire staff with minimum 1 year experience in car wash and detailing business. While hiring staff we ensure person has eye for detail. All are staff provided training in-house before starting their role at Prime shine hand car wash and detailing.

Prime Shine Hand Car Wash

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