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Frequently Asked Questions
Why should a customer hire you over another service provider?
We aim to provide the maximum refund potential for our clients out there seeking a trustworthy Tax
return ,results show that many of taxpayers in Australia have their rights neglected when it comes to tax
season , here in pro taxation services , we make sure everyone has their rights mentioned .
What experience, skills, qualifications or training do you have to make you the right person for the job?
we have registered tax agents in the building who is qualified with degrees such as Bachelor Of Accounting , Registered with the tax Practioners Board approved , Membership with CPA and IPA, and having more than 8 years of tax law knowledge
All services Provide All Accounting and Tax needs .
Is there a particular aspect of your trade or industry that you specialise in?
we specialize in a number of Services which include :
- Individual ,Partnership, Trust & Company Returns .
- GST & BAS preparation and lodgements
- Abn , Business Name , Company Registrations
- Bookkeeping & Financial Reports
- Loan Assistancy - Home loans , Personal
and other Tax relative .
How do you normally charge for your service?
Our charges are mainly depended on the work we receive , determining what it includes and time worked on ,
Estimated Average prices :
Tax Returns - From 80 Dollars - 10% percent Charge depending on the work
Gst & Bas from $70 ,
Abn $50 , Business Name $100 , and others are to be asked about .
What makes your pricing competitive?
Clients look for a Trustworthy , Honest Return and seeking knowledge from a professional Accountant perspective is much more superior than any other people who quote prices for quantity ,
Our Prices are very decent and probability of a chance of rejection is nil , theres always a 100% satisfactory
Are there any special offers you would like to offer to Oneflare customers?
We offer a Special Deal such as Discounted Price for Gst & Bas for Taxi Drivers and Ubers .
Tax Return Deals include a 10% discount for referals of Friends & Family ,
We are always negotiable with our prices which is makes the clients flexible with their choices.
How can a customer save money before you start the work? Please give 3 tips
- For tax return purposes Clients are not obligated or forced to pay upfront , rather it is flexible as the refunds method are chosen in a deduction fee method .
- If returns are payables , or others Services theres always a Period of time where clients can pay in their own convenience.
What are the typical things that you need to know before you can provide a quote to a customer?
A client approaching us for services must supply us with the following documents for us to issue a quote:
1.Tax File Number
2. Identification such as drivers license or any Photo ID
3. A valid Address
4. Tax related information (refer to accountant depending on the matter )
Are you an insured business and do you guarantee your work?
Every Tax Agent or Accountant firm is obligated to insure themselves under the Tax Agents Act 2002 , so yes we are insured Business working under a governmental institute .
Our work is Linked with high Security Protection which concludes the Positivity of Guarantee.
What makes you the most reliable and trustworthy person for the job?
Good question , As a Registered Tax Agent it is my obligation to list my clients Sucess as a priority , which means under my operation of Business , The goal of my business is to build a happy Cliental Environment which includes Trust and Commitment , without them i am unfit and unproper.
What questions do customers commonly ask and how would you answer them?
Clients ask me about Tax Jurispidence questions which relate to their reality financial world ,
Answers would be in Accordance to Experience occurance from other cases that are similar , or referal by Tax Guides Recommendations , end of the day they will be answered according to what is Authentic.
What questions should a customer ask to hire the right service professional?
Clients in my professional opinion should not ask about the price first , rather ask about the degree of profession that they are dealing with , Asking what is the experience level that they dealt with the same category of work ,
which helps them find a good accountant which understands them .
What do you like most about your job?
Serving Clients to the best of Limits there is , We make sure Clients are understanding what is done through their work in the business , making sure they do not leave the office without knowing what is done , which makes them Feel comfortable and secure dealing with us .
Do you have a favourite customer story you would like to share?
There is many good stories out there to share , anonymously there was 1 client who was going through a tribulation and intense calamity , ever since he stepped through that door , he walked out thinking that i am not only an accountant , rather a Psychologist or a counsellor , which makes me happy .
How did you decide to get into your line of work?
My Father was An Accountant & Tax Agent , so i decided to take his footsteps , and here i am :)
I loved it , i seeked knowledged , turned out to be the path that i like doing for my future career.