Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we are fully licensed and insured company, We take pride in the work we do. We are honest and wouldn't want a customer to think otherwise. we offer a 5 year warranty on all our work. Products we use are all Australian made.

Question 2

How did you decide to get into your line of work?

Accepted Answer

At the age of 16 i studied construction at school and always loved it and i always knew that i would work in construction

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

we have too many stories to mention, a lady had just been married and was doing her dishes and lost her $20,000 diamond wedding ring, she called proflush and we used our sewer camera and found her ring and returned it, she was over the moon.

Question 4

What do you like most about your job?

Accepted Answer

We love the satisfaction on the customers face when they find out we fixed the issue that other plumbers couldn't fix.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

is your company licensed? is your company insured? is your company on google? is your company registered? is your company new?

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

- what does proflush charge for a callout? $0  - how do we sign up as a proflush member? call us on 0405812821

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We love what we do, We always make sure our clients are happy, our clients come first. We are always on time.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

ProFlush specialises in professional plumbing services. Covering all Sydney regions, we offer a wide range of plumbing services across both commercial and residential sectors. From blocked drains to water leaks, our team will resolve any unexpected plumbing problem with our 24/7 emergency service.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

It would really help us if we could get more pictures as its hard to quote over the phone. We will assist you the best we can.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Please do not try the job your self first. we will assist you over the phone if needed. we are here to help

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

If you use our service and leave us a 5 star review we will give you a 10% discount. We really appreciate your business.

Question 12

What makes your pricing competitive?

Accepted Answer

We are a small family business with little over heads so we don't charge like others do. We are fair and reasonable.

Question 13

How do you normally charge for your service?

Accepted Answer

Before we charge we make sure you are satisfied with our work. Usually we charge cash, but we can do bank transfer, cheque or any online transfer.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Blocked drains, but we are not limited. We always make sure the customer is happy before we leave the property

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

At proflush we have over 15 years experiences. We look after 4,000 properties Sydney wide. We specialise in all aspects of plumbing. We are reliable and honest. We have a 5 star google review.

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