Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

All our pest control treatments are delivered with a guarantee that if the pests return so do us, for free.

Question 2

How did you decide to get into your line of work?

Accepted Answer

The clear gap between pest control requirements and eco-friendly effective solutions for the same drove us to house our expertise under the Protech Pest control name.

Question 3

What do you like most about your job?

Accepted Answer

We take great pride in the instrumental role we play in restoring safety, hygiene and the guarantee of a pest-free home to homeowners across Australia.

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

When speaking to any professional pest control service ask questions like: How many years of experience do you have? Are your technicians certified? Are your treatments eco-friendly? Do you offer same-day service? Do you offer a guarantee for your work?

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Kindly click on the link to view the most frequently asked questions on pest problems and our solutions to the same: https://www.protechpestcontrol.com.au/faqs

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We are members of Australia’s most premium associations like the National Pest Management Association (NPMA) and The Australian Environmental Pest Managers Association (AEPMA).

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

•       Cutting-edge inspection tools to detect pests and insects •       Highest quality standards guaranteed •       Fully insured •       Environment-friendly pest control techniques

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

In order to give an accurate quote, the customer needs to share details on the type of structure, the type of pest problem they are facing, and the size of the house for which they need the pest control treatment.

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Give us a detailed overview of the problem along with any current or old pest control measures that were taken. Notify us of similar or linked pest infestations issues in the vicinity. This way we can offer a complete and effective treatment method at a budget-friendly cost.

Question 10

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Yes, customers who contact us via Oneflare are entitled to a 5% discount on whatever pest control service they require.

Question 11

What makes your pricing competitive?

Accepted Answer

At Protech Pest Control we use the latest technology combined with eco-friendly treatments and the knowledge of industry experts to offer the customer a solution that he can and is happy to afford. When compared, the service and pricing for the same are the best in the industry.

Question 12

How do you normally charge for your service?

Accepted Answer

We accept payments via credit card or cash for residential customers. Commercial customers can set up an account with us or choose to pay via credit card, eft, cash or cheque.

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialize in pest control treatments and infestation removals of pests like mice, termites, cockroaches, ants, possums, spiders, wasps, mosquitoes, etc. Additionally, our services are available for residential, commercial and industrial areas.

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

All Protech Pest Control all our technicians go through a 12-month training course from TAFE and also undergo in-house training sessions and workshops to help them stay up-to-date. Being skilled, they recognize insect behavior and formulate an accurate pest removal plan.

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