Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we are insured, all team members must be insured and we also guarantee all work for 7 years customer service and quilty is the top priority.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I was very young when I started in the construction industry as a Plasterer, and evolved in other trades such as carpentry and had a passion for buildings, I then went on to become a full registered building Practioner and then opened my own Custom home building company in 2004 built over 300 new homes to date

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

We had a client come in very distressed and was about to start the building process and did not know what to do first, as she was very confused after visiting all the display homes and sales consultants, we then took the time to explain the full process and built her a beautiful home she was happy

Question 4

What do you like most about your job?

Accepted Answer

I love everything about what we do here, designing a new building from the ideas of the clients and in-house architects, to the completed product and the friendships we create with all the clients.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Can I meet with your director and get a real feel for the person behind the business, I meet with all my clients as I love to meet the people I will be of service to.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

The common question we hear very often is, we can not find a building company in the western suburbs that will fully customize a design with me, to achieve my dream home and suit my budget. The answer we have, We specialize in custom design and allow you to work with one of the in-house draftsmen.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Please feel free to view my reviews, the main reason I wanted to be in business was to give the best possible service the clients deserve.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

as I am reliable I am a registered builder and have been in business for over 23 years and my pricing is feasible for more then most people.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

1 : Land location 2 : Design in mind  3 : Land title date  4 : List of inclusions  5 : Total budget for the project, this will enable the team to guide the clients in the correct direction with the design and inclusions to suit there budget, to avoid overspending and over designing outside budget.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Tip 1 : Work out total budget Tip 2 : Work out inclusions list must and wants  Tip 3 : Come in and visit CrisCruzConstructions

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

This can be achieved at the time of consultation with the sales team, as we do offer 2% discounts for titled land ready for construction.

Question 12

What makes your pricing competitive?

Accepted Answer

The aim of CrisCruzConstructions is to work closely with the client and design the home to suit the budget the client has provided, this way the client is not overspending or getting overcharged

Question 13

How do you normally charge for your service?

Accepted Answer

Free consultation, a quote is provided when the design and budget have been determined that works for the client's needs.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Yes, we focus on, New home construction, Full custom design and unit development we work very closely with the client to achieve the design that suits the client's needs, Land and budget.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

My skills have been crafted over 25 years in the building business. I have been recognized for my attention to detail and my customer service skills. Please refeer to my website to view some of my completed jobs looking forward to assisting you. Thank you

CrisCruzConstruction

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