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Frequently Asked Questions
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Why should a customer hire you over another service provider?
I have a lot of experience with hardware and software issues. I am quick to pinpoint any IT issues with quick response and with professional service to meet the customers needs
What experience, skills, qualifications or training do you have to make you the right person for the job?
I have completed B. Computer Science from UWS. I have 10 years professional IT help desk experience in past jobs. I worked for Microsoft, CISCIO, Fujitsu and Dimension Data
Is there a particular aspect of your trade or industry that you specialise in?
Set-up/repair wireless networks and Printers, Computer/Laptop set ups, Backup data, Clean up Viruses upgrading to windows 7 and also to create basic company websites.
How do you normally charge for your service?
I find out what the issue is via email or over the phone. If I need to be on site I charge per issue, no call out fees
What makes you the most reliable and trustworthy person for the job?
I have been working in the IT industry for 10 years. I have experience with windows upgrade, creating websites, setting up wireless home networks, setting up wireless printers
What makes your pricing competitive?
I charge per job, plus $50 per call out fee. If I cant do the job no fee is charged. As per initial contact is on the phone and that will determine the fee.
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