Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes, we have public liability insurance, which is verified online. Also, we have a 10-Year warranty on all our products and services. We stride ourselves on having outstanding after services, which includes attending to warranty claims usually within a couple of days

Question 2

How did you decide to get into your line of work?

Accepted Answer

Shawn left the corporate world and decided to get into the blind industry because the solutions are simple to provide and we get amazing positive reactions from clients when the work is completed.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Every customer experience is unique and different. Here are a few single line stories we love:  1. A few customers have been absolutely blown away when they have called us in the morning needing blinds and we have installed there blinds later on the same day. 2. We had a customer who's handy-man abandon her curtain job due to installation difficulties and she had a disabled son who was to sleep in the room the next day without window coverings. She called us in desperation. We came out with an hour and completed the installation for her on the same day. She literally broke down in tears of joy. 3. At no fault of his own one of our guys was installing when a tile cracked. We worked with the customer to clean it out, patch it, and reinstall the blind in a position to cover the cracked tile. We got a 5-star review out of this job.

Question 4

What do you like most about your job?

Accepted Answer

Our whole team is enthusiastic about blinds and curtains. From manufacturing consistent high-quality products, to performing a perfect installation to raise the value of a property, to finishing off a room to make it feel like a home and finally a family living life to the fullest with the privacy and insulation provided by the blinds.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

There is no one magic question. Simply ask a few questions, explain the area that needs coverage. If you get a professional and positive answer with plenty of solutions that is a great start. Google the company and see its online reputation before you commence work with them.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

We get asked a lot of basic questions like what colours do you offer (product page on our website), do you have a showroom (mobile), can you do a measure for me (of course, free). We also, get a lot of technical questions that are unique because not every job is the same.  We have a large FAQ on our website on the home page, or if you have a question that is not answered simply call us.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We genuinely are reliable and trustworthy people. Simply Google Us and see what other people say about us online.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

We offer unbeatable value, that's a high-quality service and product, at the lowest price and fastest turnaround. Our reputation speaks for itself. Simply Google Us.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Measurements and type of blind. Usually we can advise which type of blind over the phone with the measurements alone. If you are unable to provide measurements we can give you a free measure, quote and consultation.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1. Some windows may not require a blind at all, if you are looking to save we will advise whether a blind is necessary or not. 2. In some cases roller blinds can be more affordable than other products and we can always advise on solutions to keep the price low, without a loss in quality. 3. We have cheap blind solutions (ready-made options, old stock options), which in some circumstances are ideal.  We have solutions to match into any budget and have a quote beat guarantee, you can see our website for T&C's

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Yes, speak with us directly to find out.

Question 12

What makes your pricing competitive?

Accepted Answer

Innovative manufacturing processes, multi-skilled staff and many other ways that will not jeopardise the quality.

Question 13

How do you normally charge for your service?

Accepted Answer

T&C's apply. Once the works are completed you can pay cash or the remaining amount can be bank transfered.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Internal Blinds, Rechargeable motors, Metal Pelmets and S Fold Curtains

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

All our staff are experienced and skilled blind installation professionals. We guarantee all our staff will do an outstanding job and our online reviews vouch for this. Shawn the owner has 20-Years experience in the blind industry back up by 15 years in the property industry.

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Frequently asked questions

Are you an insured business and do you guarantee your work?

How did you decide to get into your line of work?

Unique selling points

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Customer

Businesses

Cities

About Oneflare

Oneflare group

Download our apps

Real Blinds Verified Business

Business contact details

Opening hours

Business description

Badges and awards

Accepted payment methods

Browse blinds experts by suburb

Services

Qualifications

Add your review

Reviews (3)

Frequently asked questions

Are you an insured business and do you guarantee your work?

How did you decide to get into your line of work?

Unique selling points

Need an expert?

Customer

Businesses

Cities

About Oneflare

Oneflare group

Download our apps

Real Blinds