Jobs completed by Real Mechanics (8)
Jobs completed (8)
B Dodd hired Real MechanicsVerifiedNov 23, 2017Job Type: MechanicLocation: Forest Lake, QLDService required: Log book service, Brand of car: ford fiesta 2013, Need to go to car: No, Model of car: wt, Year of car: 2012, Fuel preference of car: Petrol, Transmission type: Manual, Kilometers on car: 33500B's review
B hired Real Mechanics for their Mechanic job.Dec 6, 2017
Richard hired Real MechanicsVerifiedNov 15, 2017Job Type: Prepurchase Car InspectionLocation: Ipswich, QLDMechanic service required: Pre purchase inspections, Brand of car: Toyota, Model of car: Hilux, Year of car: 2002, Fuel preference of car: Diesel, Transmission type: Manual, Odometer reading: 396000Richard's review
Richard hired Real Mechanics for their Prepurchase Car Inspection job.Nov 18, 2017Jarrod replied
Thank you so much for taking the time to leave feedback. I hope we met and exceeded your expectations.Nov 19, 2017Albert hired Real MechanicsVerifiedFeb 26, 2019Job Type: MechanicLocation: Forest Lake, QLDService required: Pink slips, Brand of car: Toyota , Need to go to car: Yes, Model of car: Hilux , Year of car: 09, Fuel preference of car: Petrol, Transmission type: Manual, Kilometers on car: 83813David hired Real MechanicsVerifiedDec 9, 2018Job Type: MechanicLocation: Redbank Plains, QLDService required: Other (Please specify), Car radiator to be supplied and installed , Brand of car: Hyundai , Need to go to car: Yes, Model of car: Getz, Year of car: 2004, Fuel preference of car: Petrol, Transmission type: Manual, Kilometers on car: 155,000Tiani hired Real MechanicsVerifiedNov 26, 2018Job Type: MechanicLocation: Forest Lake, QLDJob Description: Need the 3 spark plugs changed that are under the manifold. I have the new plugs
Image gallery (29)
Frequently Asked Questions
Why should a customer hire you over another service provider?
We pride ourselves on being honest, affordable, reliable and very good at diagnostics.
If something doesn’t need to be replaced we won’t replace it. Additional work that needs to be done on your vehicle will not be performed on your car until we have provided you with a quote as well as an ok.
What experience, skills, qualifications or training do you have to make you the right person for the job?
Jarrod, the owner of the business is a qualified automotive mechanic, diesel fitter as well as hold an LPG license.
Is there a particular aspect of your trade or industry that you specialise in?
We are a well rounded business, but we do specialise in doing jobs that nobody else can diagnose or know how to fix.
How do you normally charge for your service?
We charge labour and parts. Minor service for a four and six cylinder are set prices but can vary depending on your vehicles’ needs and log book service can vary depending on what needs to be performed. We charge $88 per hour labour.
What makes your pricing competitive?
We always seek out a few quotes from different supplier for parts to make sure you’re always getting the best deal and we charge a low labour rate of $88 per hour.
How can a customer save money before you start the work? Please give 3 tips
* Bring the car to the workshop rather than getting us to go to your car if you can help it.
* Know what you want done or problem solved before guessing.
* Bring the car to the workshop for a free safety check.
* We charge $55 including GST to tow your car to the workshop* Conditions apply.
What are the typical things that you need to know before you can provide a quote to a customer?
Make, model rego or VIN number and what exactly do you need done. The more specific the better that way we don’t have to hassle you for more details and your quote is more accurate.
Are you an insured business and do you guarantee your work?
Yes and yes. Warranty on parts do differ from part to part so if you’re not sure please don’t hesitate to ask. If a part fails that is under warranty still we don’t charge you again for labour to replace it when we’ve supplied the part.
What makes you the most reliable and trustworthy person for the job?
Jarrod is a pretty straight shooter and won’t stuff you around or intentionally lie to gain more money/ additional work.
What questions do customers commonly ask and how would you answer them?
Where are you? Near the Bunnings on Blunder Road.
Can I pay off my car? Sure but you can’t leave with your car until your bill is fully paid.
Do you have eftpos? Yes but we charge a 2% surcharge otherwise you can do a bank transfer and send us a copy of the receipt.
What questions should a customer ask to hire the right service professional?
Are you a qualified mechanic?
What scan tool do you use to diagnose?
Will you tell me if you can’t do something on the car?
Do you have experience in my type of car?
What vehicles did you do your apprenticeship in?
Where did you do your apprenticeship?
What do you like most about your job?
Fixing problems, meeting new people, helping people out in their moment in need, learning new techniques when it comes to cars and earning people’s trust.
Do you have a favourite customer story you would like to share?
I have so many I wouldn’t know where to start. But I must admit I have a lot of loyal customers that have followed me from workshop to workshop begging me to start my own business & when I did finally open up my workshop they were so happy for me brought all their family and friends down to meet me.
How did you decide to get into your line of work?
I’ve always been interested in fixing things and seeing how mechanical things worked. At the age of 15 I left school to start my apprenticeship as a mechanic and have never looked back.