Question 1

Will you require customers to share their COVID-19 vaccination status?

Accepted Answer

No. We did not. We believe it is person choice.

Question 2

How did you decide to get into your line of work?

Accepted Answer

After many years of Developing property, we found it hard to find a trustworthy real estate agent. So we decided to start our own.

Question 3

What do you like most about your job?

Accepted Answer

Meeting a variety of people with different cultures, the diversity of the job.

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

1. How many people will be looking after my property? 2. Do you outsource any of the work? 3. How many properties does each Property Manager manage? 4. What experience does my Property Manager have?

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

1. How many people will be looking after my property? Primarily you have 1 Property Manager that will look after the day to day running, who will carry out inspections and deal directly with the the tenant.  2. Do you outsource any of the work? No, never. We keep everything in house, we believe so much communication is lost when you have to many people involved. 3. How many properties does each Property Manager manage? We don't believe in overloading our Property Managers. 4. What experience does my Property Manager have? They both have over 10 years experience within the industry.

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

All staff here at Realize Properties share the same values and Integrity. We take our position very seriously, we want the best outcome for all our clients. We look after your property as if it was our very own property. Our program makes it easier for us to be transparent with our clients.

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

We are a small SA boutique Real Estate company, so we truly care about you and your investment. Here you are not just a number.

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We would need to know the property address, size eg: how many bathrooms, bedroom, carport. Type of AC unit, verandah area. Anything else that makes your property better than another. If it has been newly renovated or painted.

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1. Make sure smoke alarms, AC units are served. 2. All locks & lights are working. Provide 3 sets of keys 3. The property is thoroughly clean throughout.

Question 10

How do you normally charge for your service?

Accepted Answer

Our management fees are charges when tenants pay rent or invoices into our account. All other services like letting fees, renewal fee, etc are charge only when they required.

Question 11

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Property Management is were we excel, running the day to day dealing of tenants. We can over see & arrange small renovations on behalf of our clients. Making it less for you to worry about as we understand you live a busy life.

Question 12

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

All staff are fully licenced Property Managers, we regularly attend refresher courses to keep up with the changes to the Residential Tenancy Act 1995. Our staff have collectively over 30 years of valuable experience within the industry. There is no much we have not dealt with or seen.

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