Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are the only Solar company in Australia that help our customers care for their system with a 24/7 technical support line. We also give 10 Years Warranty on Workmanship.

Question 2

What do you like most about your job?

Accepted Answer

Helping everyday Australian families, farmers and businesses gain independence from the electricity grid and save two things at once, their money and our environment!

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

1. Whether the panels are Tier 1 2. The brand of inverter on offer 3. Whether the installers are CEC Accredited 4. Whether they use their own installers or sub-contractors

Question 4

Why should a customer hire you over another service provider?

Accepted Answer

Red Giant Solar is 100% Australian owned with the most qualified experts in renewables. We will educate and inform you prior to tailoring the right solar system for your home or company and have a 24 hour support line to help you care for it in the future.

Question 5

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

1. Roof type (Tile/Colorbond) 2. Single or Double Storey 3. Single or 3-Phase Power Supply 4. Size of Electricity Bill

Question 6

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1. Ensure your electrical appliances are at least 4 star energy efficiency rated 2. Use lower voltage LED lights 3. Speak to us about other ways you could save on your power bill!

Question 7

What makes your pricing competitive?

Accepted Answer

We have a simple policy in place for your confidence, and that is, we will never be beaten on price!

Question 8

How do you normally charge for your service?

Accepted Answer

Pricing depends on a few factors. Including the size of your system, which depends on your bill, as well as whether your property has single or three phase power.

Question 9

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Red Giant Solar specialises in all kinds of Solar Power solutions. Using only Tier 1 Australian approved Solar Panels and battery storage solutions.

Question 10

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

At Red Giant, our Clean Energy Accredited installers have been intensively trained to deliver high quality installs. Using only Tier One equipment with a 10 year workmanship warranty and 24 hour ongoing support, we’re sure you’re going to love it!

Red Giant Solar

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