Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We only charge a 30% deposit and the remain of the balance once the work is completed and our client's are 100% satisfied all objectives are meet!

Question 2

What do you like most about your job?

Accepted Answer

I love to build a websites which can be access by people all over the world! A huge satisfaction from client to their first step towards starting a business is best earning to me! Being a part of a service which can be used from any nook and cranny of this world make me happiest!

Question 3

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Our 100% transparency in each step of project life differ us from others. We keep our clients always updated with their project work and always following up for the upcoming phase of project.

Question 4

Why should a customer hire you over another service provider?

Accepted Answer

We not only design, build, maintain and migrate IT solutions, but we offer reporting, monitoring and 24/7 support. Wouldn't it be nice if we told you when things are about to break, before you told us? We manage IT business and handle day to day IT operations so you can run your business better!

Question 5

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We typically require the following information: 1) Business name, address and ABN 2) Primary contact email and phone number That is all, the rest will be covered from us when you engage our services!

Question 6

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

To save money before engaging with us, please have: 1) A clear scope of works outlining problems, objectives, budget and time frame! 2) If a customer pays in advanced prior to the job being completed, we will offer 1 month free support 3) Sharing and liking our Facebook page and leaving a review

Question 7

What makes your pricing competitive?

Accepted Answer

Our pricing is competitive because we will only request payment once our work is completed. Once a price is agreed upon, we will deliver the price and project on that price! 100% no catch. We can offer this ability because we have the experience and resources to finish what we start!

Question 8

How do you normally charge for your service?

Accepted Answer

We usually charge per a project completed! We charge a 30% deposit and the remaining balance once the work is completed. We ask our clients to sign a letter of engagement that covers scope of works, confidentiality, expectations, costs, delivery time and ongoing management and support.

Question 9

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We cover small businesses specifically. We have expertise on From website design, CMS development, UI/UX design, Ecommerce Development, Digital Marketing, Server Administration, SEO/SMO services.

Question 10

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Our staff have been doing corporate systems IT for over 13 years now and have worked for high profile clients. We are all registered and licensed Systems Engineers who can now offer a wealth of experience!

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