Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Ranges Alarms is insured and all of our installations are backed by a warranty. As we only use the best equipment available from reputable companies all of our equipment is back by a manufactures warranty.

Question 2

How did you decide to get into your line of work?

Accepted Answer

My Dad has been in the Security Industry for almost 30 years installing alarm and camera systems, every since I can remember I have worked along side of him, eventually branching out and starting up my own business.

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

The biggest question you should ask is regarding contracts or catches. A number of security companies will attempt to sign you up on a contract where you make ongoing payments, at Ranges Alarms we guarantee that we will never sign you up on any contracts.

Question 4

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Ranges alarms has a no contracts and no catches policy, this ensures that you know up front exactly the service that you are getting and you know exactly the price that it is going to cost.

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

At Ranges Alarms we treat every job as if it were our own home or business, giving all of our customers the best possible protection with the best possible equipment on the market today. We understand that money doesn't grow on trees and people shouldn't pay for a service that they don't require. We will never attempt to up-sell you.

Question 6

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Type of premises (single storey, double, factory etc) Roof type (Tiled, Tin, Flat, Pitched) Do you have a phone line connected to the house? What you are looking to protect and what you would like out of your security system

Question 7

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1. First and foremost we encourage everyone to get more than one quote, this ensures that you get the best possible price. 2. When getting quotes ensure that all companies are quoting the same equipment, this includes sensors, sirens, panel brands, keypad types etc. 3. Decide exactly what you would like before the job is started, this avoids any variation costs.

Question 8

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

For all Oneflare customers who have an alarm system installed by us we will throw in an addition sensor free of charge. This is available for any job whether it is Home or Business.

Question 9

What makes your pricing competitive?

Accepted Answer

As we are a small business our overheads are minimal which allows us to offer the best possible price to our clients. We spend a lot of time sourcing the best possible equipment for the best possible price, which allows us to pass on savings to our clients.

Question 10

How do you normally charge for your service?

Accepted Answer

Unfortunately we are unable to provide a one size fits all approach to our pricing as prices depend on the services. But we do offer Free quotes on all of our services.

Question 11

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in all aspects of Alarm and camera systems, domestic and commercial, new installations or servicing. We cover every aspect of Electronic Security from Installations through to monitoring.

Question 12

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

All of our service technicians hold all relevant licences and qualifications including cabling and security licences. All Ranges Alarms contractors hold a current working with children's card.

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