Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes I am insured under 'youi's' Business Liability Insurance. If you require a insurance certificate I can provide that to you and/or any other relevant information.

Question 2

How did you decide to get into your line of work?

Accepted Answer

Originally I wanted to be a beauty therapist, during my beauty therapy course we had to complete the 'Design and Apply Make-up' unit, once I completed that I felt I had a stronger passion for make-up artistry and decided to pursue a career in make-up artistry.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Watching a groom watch his wife-to-be walk down the isle in tears and being thanked for making the bride feel fantastic and special on her wedding day, it was one of the most beautiful times of my career

Question 4

What do you like most about your job?

Accepted Answer

The saying goes 'Find a career you love and you will never work a day in your life' and I've found that!  Every make-up I do is a very rewarding experience, it's a wonderful feeling making someone feel even more beautiful and to help bring out confidence!  Meeting clients animals is also great!!! I'm very much a crazy cat lady

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

What are your qualifcations? Can I see some images of your work? How much experience do you have? What services do you offer? What products do you use?

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Can you travel to me?  YES! I most certainly can. Anytime. Anywhere.  I travel to each and every client to make their day stress free, sit and relax in the comfort of your own home/hotel and feel pampered! I like to arrive at least 30 minutes early to set up, this will also ensure that you're ready on time.  What products do you use? We use a wide range of high end products such as MAC, Kryolan & Napoleon Perdis just to name a few. If you require a unique product or would like to request a product to be used on the day - I will happily source this especially for your booking at no additional cost.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I am not only qualified but my business is legitimate and not just a hobby.  - I can provide you with an ABN - Can provide you with a tax invoice/receipts with business details. - Registered Business - Insured

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Make-up Artistry isn't just a job for me its a passion, I LOVE what I do and I know you will too.   I hold a Diploma in Specialist Make-up Services and a Qualified Make-up Trainer and Assessor.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Name: Location service will be booked: Date of Occasion/Wedding: What is the Occasion?: Will you require a trial?: Contact Number: How many clients and who will the service be for (e.g 1x bride, 4x bridesmaids and 1 mother of the bride) ?: Email Address: (so I can provide you with an accurate quote with booking details/invoice if you're happy to go ahead with the booking)

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

I offer wedding complimentary services e.g complimentary flower girl make-up and hair styling & ALL individual eyelash applications! I also provide sample lippies that were applied for you to touch up with so you wont have to go out and purchase your own!

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Any bookings will ALWAYS receive complimentary Individual eyelash applications and complimentary flower girl make-up you wont even have to mention this offer, it will be included in your quote.   You will always get a guaranteed response as soon as I receive your enquiry.

Question 12

What makes your pricing competitive?

Accepted Answer

My prices are fair and based on my experience/high end products...you will you be getting your monies worth.  For more info please contact me.

Question 13

How do you normally charge for your service?

Accepted Answer

Currently payment methods are Bank transfer, and/or Cash.  No eftpos facilities available at this time.  Please contact me for more info.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

- Film & TV - Including Special Effects - Fashion, Catalog, Corporate, Beauty and Glamour Photography - Balls & Formals - Trials can be arranged  - Special Occasions - Trials can be arranged  - Bridal - Trials can be arranged  - Other Freelance assignments such as Girls night out, Hens Party etc

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Diploma in Specialist Make-up Services  Certificate IV in Training and Assessment Certificate IV in Small Business Management  Currently a Trainer and Assessor within the beauty industry

Rhi's Makeup Artistry

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