Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are Insured and we do provide guarantees on all work that leaves our factory, we have exceptionally high standards, as it is our work reflecting your business image, effectively we ensure both our work is top notch to ensure you get the successful advertising.

Question 2

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We are honest hardworking small business people, we want to provide a localized and high quality job without our beloved customers worrying about being ripped off.

Question 3

Why should a customer hire you over another service provider?

Accepted Answer

As a small business we can afford to keep our rates cheaper than larger competitors we also offer the cheapest design service around, in some cases, design work is completely free!

Question 4

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Scope of work (if there is a combination of say cars,signs and stickers), What is required (Artwork, Special requests such as after hours installs) and approx Quantities are all we need to provide quotes.

Question 5

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1) Outline a mind map of what is required, this means we can see what it is you need and provided it 2) Provide as much ancillary information as possible, all the tiny but important details we love all of it 3) Vehicles only - Please ensure the car is washed prior to us receiving it.

Question 6

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

10% off our standard design service rate or 10% more stickers with your sticker order, for signs we will take 10% off our laminating fee

Question 7

What makes your pricing competitive?

Accepted Answer

Being in the industry so long we are aware of alot of different suppliers we constantly ensure that we keep our rates low so that these savings are passed on to our customers, we also are a small operation but this ensures that we can be cheaper than say the large franchised businesses

Question 8

How do you normally charge for your service?

Accepted Answer

We evaluate what is required, we discuss all the options available, we ensure all our customers are aware that before they are charged they will receive an approval from us outlining what the work will look like and the scope of work, invoices are payable AFTER work is completed

Question 9

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Stickers, Composite Signs, Vehicles, Business Cards and Flyers, and Clothing orders even if it's 1 shirt or 1000. We can specialise in making your business stand out, that is the whole idea of signage afterall

Question 10

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Our Designer/Owner has been in the industry for 18 years, Our Sales Manager has been in the Industry for 5 years, we know advertising in side and out, we cater to all needs and while providing our services we can point out things that help, we are experienced in all areas there's nothing we cant do

Ryno Sign Design Pty Ltd

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