Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Graphic Design is not a business that needs insurance, however I personally guarantee that I wil give my 110% in all that I do.

Question 2

How did you decide to get into your line of work?

Accepted Answer

From my teenage years I have always created art in one form or another. Graphic Design is another form that allows me to be creative. In my free time I paint.

Question 3

What do you like most about your job?

Accepted Answer

The ability to create a product for a customer that will make them stand out from their competitors. Graphic Design is and always will be a visual service.

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

I have created a Blog to answer many questions a customer may ask... http://www.desine-guy.blogspot.com.au

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

For an accurate answer the customer needs to be totally specific with their request. e.g. is the project printed in full colour, what paper stock do you require, do you require any extra finishes on the project.

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I have over 34 years industry experience with many satified customers. And my reputation is very important to me, so all work I produce is tackled as if it was my own project.

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

I provide quality at a reasonable price

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

A comprehensive specification such as size of brochures, posters, cards, leaflets, packaging etc, paper stock, thickness of paper, whether spot colour or CMYK colour. Will there be any photographs or illustrations. As for logos and stationery... information of the type of industry to design for.  The more information the more accurate the quotation.

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Offer a comprehensive brief outlining ALL that you require. And be open minded when advice is offered because of my expertise in the printing industry, there may be an equally acceptable alternative.

Question 10

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

A $50 discount on the FIRST DESIGN AND PRINTING package for every new customer. Simply mention OneFlare when you're ready to order.

Question 11

What makes your pricing competitive?

Accepted Answer

I have very low overheads and because I offer my personal services, prices are very competitive

Question 12

How do you normally charge for your service?

Accepted Answer

I normally quote on a project as a whole but also work on an hourly basis.

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

I specialize mainly in the print based industry.

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

As mentioned... I have over 30 years experience in the advertising, marketing, sales promotion and printing industries.

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